How to Make Outlook Remember Your Email Password

This article explains how to make Outlook remember your email password. It includes troubleshooting tips for times when Outlook doesn't remember your password. This information applies to Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010, and Outlook for Microsoft 365.

How to Make Outlook Remember Your Email Password

Microsoft Outlook requires that you type your password into a password box each time you access your email. This is great for security purposes, but if you're the only one who uses your computer, it's safe to store your password in Outlook.

When you make Outlook remember your password, you can receive and send mail without typing your password each time you open Outlook. Plus, you can make a complex password that you don't need to remember or constantly retrieve from your password manager.

1. Go to the File tab.

2. Select Info.

3. Select Account Settings > Account Settings.

4. In the Account Settings dialog box, select the email address for which you want Outlook to remember the password, then select Change.

5. In the Exchange Account Settings dialog box, select More Settings.

6. In the Microsoft Exchange dialog box, go to the Security tab and clear the Always prompt for logon credentials checkbox.

7. Select Apply to apply the changes, then choose OK to close the window.

8. In the Exchange Account Settings dialog box, select Close (X).

9. In the Account Settings dialog box, select Close.

10. Restart Outlook.

Outlook Keeps Asking for the Password

If Outlook asks you to enter your password every time you check mail even though you set Outlook to not prompt for your login credentials, it could be happening for several reasons.

The most likely situation is that you changed your password for the email account but didn't update the password in Outlook. Follow the steps above to go to the Account Settings dialog box that lists your email address and password, then change the password to the updated one so that Outlook stops asking you for it.

If Outlook continues to ask for your password, temporarily disable your antivirus (AV) program or boot into Safe Mode if you're in Windows. The antivirus program could be interfering with Outlook if it uses an add-in or firewall. If Outlook checks for and sends mail without asking for a password after doing one of these two things, reinstall the AV program.

If the AV software isn't to blame, or if you still suspect that it is, start Outlook in safe mode to disable add-ins. If the password works after doing this, there's a problem with one of the add-ins and you need to disable it, delete it, or troubleshoot how to fix it.

For situations in which Outlook still doesn't remember the password, either delete the email profile and make a new one or remove the program and install it again. There might be an error in the profile, in which case building a new one will fix the problem.

It's also possible that there are incorrect settings in the Windows Registry for the Protected Storage System Provider. To see if this is the problem, follow Microsoft's directions to delete the HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider key.