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Ammyy.com Scam

By December 8, 2010

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Someone claiming to be from Microsoft phones you at home and tells you their logs are picking up an infection from your computer. To gain credibility, the phone scammer may give you easily discoverable information, such as your name, address, and phone number - stuff available to any random telemarketer or scam caller with a couple of bucks to spend.

Once they've gained your attention, this bogus Microsoft 'tech' then instructs you to open Event Viewer and says that any errors reflected in that log are 'proof' of a virus. The scammer then directs you to ammyy.com and tells you to run the tool and give them the ID it provides, after which they're now able to get complete remote access to your PC.

Remember:

  1. Anyone can dial a number and claim to be someone else;
  2. The real Microsoft doesn't call their customers to report virus infections;
  3. Never run any unknown program or install any remote access tool for someone unless you are 100% certain of their identity and trustworthiness.

Ammyy.com advertises ammyy.exe as a remote access and file sharing tool. In malware terms, programs that do that without your permission are known as backdoors, password stealers, and data theft trojans. While Ammyy may have legitimate purpose when used between two *very* trusted parties, when Ammyy is used by a scammer, it's nothing more than a thief's tool.

Your best defense? Use the same trick you use with other unwanted callers - hang up the phone.

Comments
December 14, 2010 at 6:22 pm
(1) Frank says:

Apparently I am a victim of this scam (Blushing) they call and identify themselves as window support and then show you via AMMYY that you are infected with virus which cause your computer to run slow. They then sold me a window 7 upgrade and virus protection and 3 years free tech support. They call you back when the program is installed. What should I do now that they have been in my computer. I feel sooooo stupid what should I do now? Who should I contact for help?

December 14, 2010 at 7:08 pm
(2) Mary Landesman says:

Hi Frank. Please understand these guys are pros at ripping people off. You shouldn’t be embarrassed, but you should take action. I strongly suggest you contact your local FBI office and report the scam. Also, since the scammers were allowed access to your computer, you need to assume it has been infected with a trojan. Your best defense is to backup your data (no program files), reformat the PC, reinstall your programs, and then restore the data. Please email me (antivirus.guide@about.com) if you need help along the way. — Mary

December 22, 2010 at 12:45 pm
(3) Bonnie says:

Dang.. as they were talking and into one of my computers I got on my work computer and found this article and discontinued the call. Now performing a deep scan on my computer with Zone Alarm. I didn’t purchase anything thank god but do wonder what they did get.

December 22, 2010 at 1:59 pm
(4) Sandi says:

Got me, too. Should have known by the attitude of the caller. Very insistant that I get to AMMYY. com. After showing me all the viruses he handed me off to to his supervisor, Very American sounding name and heavy accent. He started telling me he could clear my computer but I would need to pay $300 for lifetime service. when I said I could not aford that, he offed me lower and lower prices. I finally wised up asked for his name and phone number and told him I would call back . after closing ammyy I notices the mouse pointer moving around on its own and shut down the computer. What else should I do?

December 24, 2010 at 2:36 pm
(5) ant says:

lol i just got a call from these guys… good thing i didnt what he said…
looks like i’ve made the right choice…
=]

December 24, 2010 at 8:04 pm
(6) Hannah says:

Received a phone call and allowed them remote access, they showed me errors in my computer. ~ Sigh!! I should know better. Wondering what needs to be done from here? I googled it from another computer and ended the call then told them to get off my computer then shut it down. Nothing else was done and my computers still shut down. Concerned about turning it back on, continued remote access etc. any advice is greatly appreciated. :(

January 3, 2011 at 1:12 am
(7) Griff says:

Scamming in Australia too.

January 4, 2011 at 12:51 am
(8) burnheap says:

just got this call 3 hours ago…after “demo” in event viewer, the heavily-accented caller asked his victim to count the error messages shown in red then he asked to open the computer through command prompt, then, to type in http://www.logmein….at this point, I had to ask who is his employer, he gave the website http://www.jars.com and a toll free number 123-133-86180, claiming to be working out of London. What can one do but hang up…all shook up!
Hope the info helps others.

January 4, 2011 at 3:39 am
(9) barb says:

hi, just got “the call” today. Thought it was suspect so I called my comp tech guy who firstly told me it was a scam then gave me great advice to stall them on the phone as the longer you speak to them to less opportunity they have of getting someone else. So after 15 mins of giving him a big polite talk on life ethics and working hard to obtain money rather than scamming others and how i felt sorry for him of having no ethics, morals and he would burn in hell HE could not get off the phone fast enough from ME!~! hahahahha!!

January 4, 2011 at 11:25 am
(10) Derek says:

I’m in Scotland,
Just had the same scammers on phone for about an hour, the problem is that I do have issues with my laptop being really slow so thought it was a genuine call up to the point when they were going to connect me to a site to update my “windows warranty” which they say is out of date, they wanted £126 for a one year cover, which as soon as I said I had no money they said it was for two year cover to which I still declined, then it went up to £206 for “life cover” for up to 4 pc’s ALARM BELLS started at this point I switched on my desk top and googled this forum,kept putting them on hold and asking them for details but the indian guys got more and more agitated, meanwhile I stopped thier access and deleted everything I could had been downloaded to “fix” my pc, they hung up at this point
I HAD ALREADY ALLOWED THEM ACCESS TO MY LAPTOP AM I IN DANGER OF VIRUS/SPYWARE SCAMWARE ???, I have deleted everything they loaded and run AVG 9 which found nothing ,can anyone please advise

January 5, 2011 at 3:50 pm
(11) IT Guru says:

I wish they would call me. I am in the mood for a chat. Curious to see how they are doing this and track them down! Get a real job people!

January 5, 2011 at 7:00 pm
(12) Jimmy says:

I am in Ireland and I have been contacted a number of times.
Each time I hang up.
They are very persistent.

January 6, 2011 at 5:58 am
(13) Eric says:

These guys have been ringing my InLaws. They got my Mother In Law on the phone. I would have loved to have been there to hear that conversation;-) The Scammer gave up after 20 Minutes of being baffeled by my Mother In Law.

January 6, 2011 at 8:29 am
(14) Neil says:

had the call last night. 4 times. spoke with the chap today Indian accent. took it as far as when he asked to enter ammyy.com then found this site on google. end of call! Phew!

January 7, 2011 at 4:01 am
(15) Kevin says:

Just received the call. I suspected a SCAM but I let them guide me for a bit of fun. A heavy indian accented bloke told be I had problems with my firewall and that I had corrupted files. He guided me to the event viewer and told me that the errors showed there were problems with my computer. He then got me to a website http://www.windowsonlineservice.com/ were he wanted me to download the ammyy executable. At this point I said this was a scam and hung up. Sorry for you guys that got caught.

January 7, 2011 at 12:33 pm
(16) Chad says:

I just got a call from these clowns and went along with their little charade until he wanted me to go to http://www.ammyy.com. Having never heard of this website before, I sent that idiot packing and told him never to call me again. I then typed ammyy into my search browser and found these articles in about.com. Sounds like I made the right choice, given the fact that other folks have been scammed. My advise to all who read this is to never take advise from a stranger who wants to give it to you. And if there is ever a shred of question as to the integrity of the company/person, tell them to go stick their head in a hole. You are better off doing nothing than getting your identity stolen. My sympathies to those who may have been injured by these monkeys.

January 7, 2011 at 4:11 pm
(17) cynthia oatman says:

cannot believe I almost fell for this–followed up today and they answer phone “windows support” and the number is listed on windows support web site!
these guys are too clever–need to be put in jail !

January 8, 2011 at 10:47 am
(18) Bob says:

The scammers are also using the web site of http://www.windowssupport.info. As Mary stated in this article it’s definitely a scam. Microsoft will never call you unless you’ve asked them to. Here are some notes on it from Microsoft:

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

http://blogs.msdn.com/b/securitytipstalk/archive/2011/01/04/avoid-scams-through-your-phone.aspx

January 8, 2011 at 4:39 pm
(19) Eric says:

I just got off the phone with one. I had him pegged from the jump — thick Indian accent, claiming to be from Microsoft. I Googled the domain name and found this site after stringing them along rooting around in the Event Viewer for about twenty minutes.

For general reference, the number the guy called from was (858)087-2493. After I told him that I was onto him and hung up, he called me back, this time from a blocked number! What minerals!

January 9, 2011 at 9:47 am
(20) Lucy says:

Had same call last nite. Guy with heavy Indian accent very pushy. I’m in Florida

January 10, 2011 at 4:54 pm
(21) Sharron says:

Just got a call from an Indian guy. I was suspicious when he asked if I had owned the computer for a while – if he was truly from Microsoft he should have known. I googled the website of ammy.com while on with him (told him my computer was waiting a long time to bring up the website as a stall tactic). I read everyone’s comments and hung up on him.

January 10, 2011 at 9:51 pm
(22) Bill says:

I was taken I talked to the superviser, and was suspicious(too late I fear) and told him to relinquish any access to my computer. he hung up. tried to call the number given to me(no longer in service. what do I do now. re install my OS from scratch?

January 12, 2011 at 8:20 am
(23) simon lewis says:

hi guys just had someone try the same on me but wised up pretty quickly and didny alllow them the access they wanted into my pc. since they hung up i have done a quick search on the web and found my suspicions confirmed. the guy didnt even know i had vista running!! nice try donuts but you need to be better than that!!

January 15, 2011 at 8:20 pm
(24) James says:

Yep they call me also and like a fool i let them in on my computer, now like everyone I to am wondering what else they got from my computer. where is the FCC on this aren’t they to be protecting us from crap like this.

January 18, 2011 at 5:26 am
(25) aranbe says:

Just had this call in Australia.
I was suspicious from the start, but went to the ammyy.com page.
As soon as I read that it was a remote access site I hung up and googled for info.
I didn’t run the ammyy admin program, just went to the site.
My security system showed it a green site (doing a full scan now anyway).
If I didn’t run their program, but went to the webpage, can I still get stung?

January 20, 2011 at 5:11 am
(26) PeterY says:

I had the call (in Australia). Sounded fishy as she said she was from Microsoft. She asked me to type http://www.ammyy.com into Internet Explorer so I Googled the site instead and found the scam entries. I read her back the scam entries. She said she had to go and speak to her manager.

January 21, 2011 at 11:12 pm
(27) Max says:

Just had a call myself (second time they have tried in the last few months) strung the silly B***** along, pretended I was following their instructions, and when they asked for the URL for my computer to gain access, I gave them a porn site url that I had found using google and by using trace route to the porn site.

When she complained she couldn’t get access with the url I told her that I had recorded the call, traced the call, and that what I had been doing during the whole call was filling in online ecrime reports to the NZ Police, and the FBI online ecrime website, then hung up on her after I told her what I thought of her.

Anyway tea break is over and NZ have to get 125 runs in 50 overs to beat Pakistan…

January 23, 2011 at 7:52 pm
(28) Brenda Robson says:

Hi there , to my shame I have just allowed them to access my laptop and then they installed kaspersky internet security on it… supposed to have cleared all these viruses.. but like others I was having problems with my laptop, and have paid them 125 pounds!! on my credit card.. so when I saw this I have rang the credit card company and someone is going to ring me in the morning to hopefully stop payment, but am panicking now in case they have hacked into my computer!!… Im just a total novice at computing!!

January 25, 2011 at 7:54 am
(29) rexxxy says:

well…..nearly got caught with this scam….. accepted their speil re Teredo worm invasion on computer…stupid of me…and was directed to http://www.ammyy.com…………….but fortunately my wyfi server was down. and i couldn.t complete their task(yesterday)…..they also said i shouldnt go on internetuntil they were able to resolve problem..and they would phone back on landline today at 1pm………………….in between this time i sourced info on teredo worm tunnelling and site ammyy
the scammer phoned back last hour….played it cool…..
how do you get rid of these bastards?

my fault for being computer illeterate i suppose

January 25, 2011 at 10:23 am
(30) Chris says:

Just had this happen to me! I knew something was up pretty early on as viewing event logs is something I’ve done loads of times before when trying to diagnose some genuine problems.

A guy with a thick Indian accent called from “Windows Support” said that my computer was sending his company a virus and that the event logs were my PC sending the virus to him. I told him they were not but he was adamant that they were :p I asked him for the name of the virus and he didn’t know it but said to go to a website to read about it and tried to send me to ammyy.com googled it and ended up here.

Is there anywhere we can report this sort of thing in the UK? I can imagine a lot of peeps will get caught out by this as it all sounds so plausible :(

January 25, 2011 at 12:02 pm
(31) Stephanie says:

Morons just called me. A woman w a thick accent of some sort. She’s like just sign onto Ammy and it will give me remote access. “I’m not comfortable with that.” “I won’t have access to your files…” “Then what do you have access to?” Dumb. I hung up on her. Stupid people wasting my morning. Who do I report to? How did they even get my number?

January 27, 2011 at 1:26 pm
(32) Lee says:

Ammyy is a complete scam.
If you are the recipient of a cold caller who claims to represent Microsoft or their gold partners then hang up straight away. Remember that Microsoft NEVER calls you!!!
If you have accidently downloaded the Ammyy.exe software and let the person remotely connect to your computer then you have inadvertentley compromised your whole system. If that is the case then they could have stolen all kinds of information from your computer, this includes IP addresses, router passwords, product keys of the OS and other bought software as well as possible access to your email accounts.
If this is the case for you then I suggest that you wipe the HDD and reinstall the OS from scratch. You can back up your files but don’t back up any program files. It is also a good idea to change the password on your routers so it cannot be hacked into and also contact your bank and ask them to monitor your accounts.
It’s better to be safe than sorry when it comes to scammers like this who prey on the less computer savvy people.
DO NOT GIVE THESE PEOPLE THE TIME OF DAY!!!!!

January 28, 2011 at 4:01 am
(33) rexxxy says:

thank you Lee for your caustic comments towards us less in touch with our computers…how do you expect most of us to re-invigorate our hard drives????….yes, most of us out here learn from a site like this…thank you for your comments….please don’t spam me…..I learn from most other comments

January 28, 2011 at 10:02 am
(34) leon white says:

well matter of fact i got a call yesterday.
and opt an life time plan of 300 bucks
for windows 7 and life time anti virus.
reading all those review i had cross checked everything.
including product keys of os and antivirus.

well nothing seems to be fraud over here.
but i would keep tracking on it.

January 28, 2011 at 10:37 am
(35) Lee says:

@Rexxy & Leon.

Althought these people seem to be legitimate they are not. Paying 300 bucks for an antivirus program is rediculous. Cold callers like this prey on people that genuinely believe that there are problems with their computer’s, the fact of the matter is that most computers report errors at one time or another and can run slowly especially is there is a memory hungry program running which can cause the system to hang. Internet Exporer being one of them type of programs and also Norton.
I myself have been called by an Indian sounding chap and as soon he said he represented Microsoft and that my computer was sending them error messages I was on to him, my computer wasn’t even switched on!!!!
Giving people free reign over your computer under these type of circumstances is against the law and is data theft at the highest level and you must take steps to prevent them from gaining access to your computers.
Most computers these days come with recovery disks or a hidden recovery partition which allows you to reformat the hard drive and reinstall the operating system, this will wipe any malicious software from the hard drive making it safe. Antivirus programs will not pick up the Ammyy software as being malicious so scanning the computer will not produce any results unless the person who controls the computer remotely has installed a keylogger.
I am a PC technician and I will be happy to advise anyone who has been a vicitm of this scam.
Please feel free to post a comment on here if you need to.

January 28, 2011 at 10:55 am
(36) Mary Landesman says:

I’m going to weigh in here in support of Lee’s comments. This is a complete scam; it gives the criminals complete control of your computer – including access to all files, your email, and anything else on your computer. If you can view it, so can they.

You have no way of knowing – and antivirus software won’t help in this regard – what may have been stolen or planted on your computer if you’ve granted them access (i.e. run ammyy).

A backup of data, reformat & reinstall of the OS and programs is prudent advice. Yes, it’s tedious and it’s terribly unfortunate that victims have to resort to this. But the advice isn’t mean spirited or caustic. Lee is simply telling the hard truth, as unpleasant as it may be to hear.

January 29, 2011 at 5:20 am
(37) ian says:

Received a call Friday 28th at 12:00 UK time. Indian guy, knew my name address post code etc. As per all the other comments told me I had viruses on my pc, open up ammyy dot com and he was then in control of my pc. Couldn’t track what he was opening up but identified “warnings and errors” then passed me to some other indian guy who then tried to sell me some software to remover it. Told him not intereted but he was persistent. Again told him not interested and to get out of my pc which he did. Then did complete scan on Malwarebytes, nothing infected, nothing appears to have been added in “add / remove programmes”. Seems to be clean but how can we tell whether they will be able to get random access at some future point in time. Is it necessary for me open up ammyy dot com for them to access the pc

January 29, 2011 at 12:10 pm
(38) Andy says:

This just happened to me. Very impressive the way that you get into event viewer and see all those warnings! But they didnt get me because as soon as they asked me to open the browser and enter a rather dubious url, I smelt a rat. Instead of entering it into the browser and pressing return, I enetered it into google and got lots of scam warnings. At that point I hung up and closed the browser. They called back 3 times within the next 3 minutes (yes really)and I ignored them. They rang again, and I told them to get lost. If you didn’t open that website, they havent got you.

January 31, 2011 at 5:42 am
(39) rexxxy says:

…to Lee…appreciate your assistance and guidance with your past experience

January 31, 2011 at 9:21 pm
(40) James says:

Hi All
My mum was very recently a victim of this scam. Apparently a “very nice man” rang her and asked if she was having trouble with her computer. She said yes (her computer is old and slow). Anyway he offered her 6 months remote support for $25. She was directed to aammy.com, they got remote access to her computer, installed a registery cleaner program (and god knows what else). She paid the $25 with credit card online at the time.
I was suspicious of the cold call and rang her bank. Only $25 had been taken. I cancelled the credit card and made the bank aware of what had happened. We have bought her a new computer but have not set it up yet. No programs from the old computer will be put onto the new one, but what about the modem. Do we have to change that? or change the password? Can these scammers get access to the new computer? Any useful advice would be appreciated.

February 1, 2011 at 11:30 am
(41) Lee says:

Hi James.

Your modem will be fine but if you have a wireless router then I suggest you change the password on that just to be on the safe side. As for your old computer you can take documents, pictures, movies etc. fom it and leave the rest on the old PC. I would however tell your mum to expect another cold call from the scammers although this time tell your mum to hang up on them and threaten to report them to the relevant authorities, this should deter them from ringing your mother again.
The scammers cannot gain access to the new computer if the router password has been changed and the Ammyy.exe software has not been run or it isn’t on the new computer. With the new computer you should be safe and don’t have to worry about being scammed.
If you want to keep the computer running fine then defragment the computer once a month and use free registry and temporary cleaning software like CCleaner to clean the history from your browser and clean the registry at least twice a week or everytime the computer is used for internet banking.

If you need anymore advice post a reply.

February 2, 2011 at 12:17 am
(42) James says:

Lee
Thanks for your comments
Heres hoping that scammer scum only get jocks and socks next christmas.

February 4, 2011 at 4:17 am
(43) Helen says:

Just got scammed. The humidity here in NZ must of got to my brain cells, can’t believe I fell for it. I am normally onto this sort of stuff. The fact he was Indian but had a name of Justin Watson should of been enough. STUPID ME. Anyway, I have gone into my Add & Remove folder but can’t find it to remove it. Am I doing something wrong?

Thanks

February 8, 2011 at 6:34 pm
(44) JJ says:

I nearly fell for this – downloaded AMMYY but didn’t give computer I.D. Am I safe?

February 8, 2011 at 6:48 pm
(45) david says:

My computer was being full of virus and spywares…someone called up and lead to ammyy.com..took access of my system…asked to pay $177.78…made the payment of 177.78..they helped me clean up all virus..my PC is performing the way as it was when I first purchased it!! everyday I call em to verify and to me its no scam..my regards

February 8, 2011 at 11:40 pm
(46) Ralph says:

I had someone called just now tyring to solve my virus or router flooding issue. I asked how did he get my name and phone details. He said from the router, to my surprise, i knew he was bluffing. No router gives that information.
I asked him for his contact details to which he averted giving.

There are 2 site he directed me to go Ammmy and showme you pc.

Beware of such thieves -……. they are there to just steal…

February 10, 2011 at 10:11 am
(47) Pete Warren says:

AMMYY seems to be the connection software these fraudsters are using and it could be a perfectly innocent piece of code. The scammers have used other remote assistance software in the past.

Since the connection requires an ID at both ends to create the link then a restart of the computer should break the link permanently. You could also restart your modem/router so that you are working with a different IP address, then how can they find you?

February 11, 2011 at 12:31 am
(48) Matt says:

Hi everyone,

Just had the same phone call. Didn’t sound right. I said I was not comfortable with the first website then he told me to go to http://www.ammyy.com. Tried to convince me that it was a Microsoft Genuine product. Told him to call me back in 30 mins.
I have phone the police fraud department and told them about it. Offered for them to put a trace on my phone if they wish. He said they could organise it soon enough.

Can’t wait to give the Indian fellow an ear full when he calls.
Melbourne, Aust

February 11, 2011 at 6:35 pm
(49) Rob Truman says:

If you are concerned then the best bet is to use a rescue disk. I would also be sure any type of remote access has been disabled, wipe your cookies, and you could of course roll your system back to an eariler date using system restore. You also may want to do a registery search for any entries for the date you did this.
These people are plain evil.

February 16, 2011 at 1:40 am
(50) Sam says:

I run windows 7, and unfortunately I ran this ammyy remote connection for about 20 seconds.
Would doing a system restore to an earlier time fix this problem? And make me safe?

February 16, 2011 at 2:35 pm
(51) Bob says:

Just got called by the same Indian accent guy. I kept asking why the site he was directing me to was not a Microsoft site. He wouldn’t give a correct answer. Took his phone number and said I’d call him back. Glad I didn’t give him access to my computer.

February 17, 2011 at 7:28 am
(52) Paul H says:

I am an IT engineer and have had a few customers experiencing this SCAM. 1st of all – tell them to get lost! If however you have got to the stage when they installed the Teamviewer program (A legitimate tool used by IT Support companies) that has been downloaded from ammyy.com then this can be easily uninstalled using the add/remove option in the control panel. Then do a full virus check and cleanup of your system. Malwarebytes Antimalware is a good and free tool to help you clean your system. The scammers will more than likely call you again and try and pressurise you. Keep to your guns and report them to The Office of Fair Trading. DON’T GIVE THEM ANY PAYMENT DETAILS AND DON’T BELIEVE A WORD THAT THEY SAY!

February 18, 2011 at 9:31 am
(53) Paul Dyer says:

Had a call this morning, very good scam but alarm bells rang.
I immediately disconnected PC from the net. This Guy spent a good 30mins checking my PC for errors which needed a total clean. For some reason could not get Int.Exp. to work or Goggle Chrome even a so called supervisor had a go but to no effect. They eventually established I was an old age pensioner and had no internet connection; but did very kindly offer to call again if I got connected. The total time I spent with them was about 45mins so I guess I may have saved some other poor sucker getting taken to the cleaners.
BEWARE!!! NEVER NERVER down load and run any software unless you are 201% sure its safe.

February 18, 2011 at 11:36 pm
(54) Clay says:

Thanks for this site, got this call today and there phone number 02 90372986 guy calling me was an indian named Jack..

Luckily found this website in time before I allowed him to take me anywhere through my computer.

Thanks again.

February 21, 2011 at 6:39 pm
(55) ro says:

hey a few weeks ago i was silly enough to accept the phonecall from these con men, they were very trusting and got me at a good time (while i was completing work i couldnt have deleted). they said my computer was alerting them at windows support, when i asked if i could take/send my computer to them they explained they covered the whole of uk and didnt take computer in to their office base-which apparently was london! i then followed their instructioons to ammyy where they had full control of my computer and yes, i was stupid enough to type my details of my account onto a computer private paypal scheme… it was too late when i discovered it was a scam, i brought the computer straight away to an engineer who deleted the 1895 virus that they had added to my computer, also i reported the scam to police. the way they work is to gain ur trust and whethter its a week, month e.t.c they will clear ur account and anyone elses that may add their bank details into ur computer, e.g. if another person was to use ur computer to shop online…. wotever virus they have added they can access ur computer at anytime……

February 22, 2011 at 12:42 pm
(56) greg says:

I just got the call and refused to do the hook-up.
the phone # on callerid is 206-445-6568

February 23, 2011 at 1:04 am
(57) Shirley says:

Hello
I no longer trust anyone, even you. You asked me for my URL and I’m not going to give it to you.
I got zapped January 26 and did not find out until today 2-22-11 when I got my credit card statement for $110. It was payable to GOOGLE*TECHE4PC google.com/ch CA
I called Google and they will not help me and said I must have bought something on there web site. and they said no live person will talk to any person regarding any transaction of any kind and I would need to contact google.com/support.
when I did this they asked for an ID code which of course I don’t have. How do you solve this one? I feel like a real dumb donkey for letting this happen since I only make $700. per month and I told them that. They started out at $300 and went to $110. The FBI does not seam to be real interested in such small matters and said to take it to small claims court and shame on me for being so gullible. Real nice folks Ha! After all that I went to the web and found you and this site, I see I’m not the only one. How do you file a class action suit against people like this? and how many people are interested in doing so? Is anyone out there an Attorney or has a family member who is one?
I can’t back up my computer because a friend built it for me and I don’t have the programs to put back into my computer what do I do now? Well I guess I have vented long enough and I hope someone has some luck and will let the rest of us know
Thanks for listing
bcleocat@yahoo.com

February 23, 2011 at 10:03 pm
(58) Mereana says:

Mereana says: 23 Wednesday 2011

Whew! what a pleasant surprise to have found this site of caring people warning unsuspecting gullables like me of scumbags.

Received a phone call not once but twice from this same guy. Spoke with a heavy indian accent. Told me I was having problems with my Microsoft programs on my computer and he was going to talk me through and have it fixed. He tried to direct me to ammyy.com from opening google on my computer. Unfortunate for him my computer had other ideas. Message display internet cable was disconnected. He got a bit frustated when I explained that I couldn’t open the internet on my computer. He was very anxious that I go to the site given me. By then I began to smell a rat! I told him there and then he had no authority to my computer. The line went……..dead. Be very wary computer users. I was the fish that got away.

February 26, 2011 at 1:48 am
(59) PaulY says:

Just had some fun in Australia with these idiots, kept them on the phone for 1/2 an hour while they took me through the event log, explaining to me that all the items in the event log were Nigerians downloading information from my computer etc etc, and how I had 9000 viruses on my machine, and needed to click the button on their website to get it fixed. When I finally thanked them for the fun, and explained how I worked in IT, I was passed to a supervisor who tried to tell me that I knew nothing! (20+ years in IT…). Once I calmly explained what all the items in the event log really were, and that I regularly run malware and antivirus checks etc, he asked me ‘to stop wasting their time’… I almost wet myself laughing…

February 26, 2011 at 6:39 am
(60) Rob says:

Was just wondering, I had this done to me today, all happened the same way, he took me onto ammyy and messed around showing me a few things, and then claimed if I need protection from a shop it would cost me 400, and if i got it from him it would be 200. As soon as a cost was mentioned, I cancelled it, shut down ammyy, shut down my computer. I was just wondering even though I’ve cancelled his connection to my computer and shut it down, is there any way in the future he could access my computer again without me knowing? What more can I do to make sure all my passwords can’t be accessed?

February 26, 2011 at 10:15 am
(61) Susie says:

After reading some of the above this scam seems to be worldwide – I am in the UK

Just received a call from these guys, like with Mereana above he had a very heavy indian accent and as I was having trouble understanding him he was spelling the words out to me, and badly at that!!! When we got to the Ammyy site, that’s when I guessed it was a scam so asked him to identify me, he gave me the correct surname but when I asked him for my first name he got shirty and said “I am phoning Mr *** please put him on the phone” at which I burst out laughing and said there hadn’t been a Mr *** since 1983! He still persisted by giving me the Microsoft Support website address to look at, I deliberately made one spelling mistake so google would give me lots of options to choose from, and guess what the only site that was flashing red thanks to my anti-virus programme was his!

February 28, 2011 at 11:41 am
(62) Nick says:

Kept Mr Indian on the phone for 25minutes 18 seconds before he caught on that he was being had…….slammed the phone down on me!!!!!! How Rude :-) )

February 28, 2011 at 5:20 pm
(63) Huggy Kat says:

OOOOOOMG!!!! I’ve always thought I was a pretty smart cookie, but they almost got me. ALMOST. India guy was talking fast and asking all sorts of questions – some sounded legitimate and some he should already know if he was, in fact, with Microsoft. What vaught my attention was when I opened the window that showed the executable file( .exe) withthe choices of wither to Run, Save or Cancel. At the top of that window it clearly said “Security Warning”. By the way, this bumblef*ck called on my Jack telephone line. So I asked him if he could hold a send while I answered another call and I called my friend in Boston (I’m in Los Angelels). He quickly searched this thing out and came back with the scam detail. I told the guy to eat dirt and never to dial my phone # again and I hung upon him.

It is UNBELIEVABLE the lengths that people will go to to scam and lie and steal from innocent unsuspecting folks. Hell, no one should be on the receiving end of this stuff.

SUGGESTION: share this information with everyone – send the link to this page (re: the scam, of course) to everyone you know through email – it seems to be the way of the world these days and the quickest way to reach a whole lot of people at once. I have already sent it to my entire address book.

God help us, we’re all just trying to survive these days and make it through a very tough time in life and here come these @$$holes from other countries void of any conscience at all trying to rip people off. It’s shameful…..just shameful!!

February 28, 2011 at 5:36 pm
(64) Huggy Kat says:

One more thing to add……

Microsoft, Windows Service center, and whomever you bought your computer from will never initiate a phone call to you. They already got your money for the computer or software product and they figure you’ll have sufficient enough gray matter to calll THEM if you have issues.

Besides, they’re too busy obsoleting technology every 3 minutes to make a call to Mrs. Kingleberry in rural USA to inquire about her internet searching habits.

I hope no one else fall for this gimmick, and I’m so sorry for those who already have.

One suggestion might be to back up everything and return your computer to it’s original factory settings, wiping everything out. I’ve done that once. Pain in the arse, but I did it. It’s an idea. Just trying to help.

March 7, 2011 at 11:09 am
(65) MarkITPro says:

I just received a call from these clowns! I’m located in Cumbria in the UK. I was doing some routine maintenance on my family PC on a day off from my job as an IT technician and they called. I was suspicious straight away when he was baffled by me saying i had just ran a defrag and cleared my desktop of unwanted items to free up the RAM. I then googled his website after he wanted me to grant him remote support, as we use this under the user’s permission all the time at work. It brought me here, i had a right go at him and told him i knew it was a scam. He then tried to assure me he was real by directing me to a microsoft website. If he works for Microsoft, I’m the Queen of England!

March 10, 2011 at 1:41 am
(66) Noel says:

I am in Brisbane Australia, had a call from “Gary Johnson” went through the usual speil. Directed me to the ammy wewebsite. As he was talking on my second computer I googled ” ammy’ and got the info on them. I refused to proceed any further. He then indicated how genuine he was and gave me a phone number to call. Also very smart an Australian number. Guess what, the number he gave was “unavailable” Thankyou google.

March 11, 2011 at 7:51 am
(67) Sandy says:

Just had the same call – But I live in Spain and they knew I was going to be English … they could’nt speak Spanish.

I’d very much like to know where they got my number, they said from the ‘windows registration details’ when I asked, but could’nt tell me my ISP address.

I was passed from the first woman caller who said it was extremely urgent, to her ‘supervisor’ who drew just short of claiming that I would be disconnected by which time I already had my event viewer open to find that it seems the batteries in the internal clock were the most pressing issues there.

Muppets.

March 11, 2011 at 3:10 pm
(68) Shane says:

I just got scammed by these guys to. I couldn’t afford the antivirus program, but I don’t know what these guys may have done to my computer. Sounds like a reformat of the hard drive is in order.

March 11, 2011 at 4:49 pm
(69) Ian says:

(in the UK)

I had a call (end of February 2011) saying that they could help me with a virus that my anti-virus software could not find, then tried to get me to go to my computer – I was in the middle of watching a dvd, knew it was a scam & said “yes my computer is on, but I can’t get to it” … “why not?” he asked … “because I can’t be @rsed – goodbye”

Mate of mine had the same & they wanted him to type ammyy.com into his “run” command then click connect … mate said “I know this is a scam, so why don’t you crawl back into your hole?” at which point the other person screamed “F*** YOU, MOTHERF***ER!” and put the phone down hahahahahaha

March 16, 2011 at 4:07 am
(70) Madeleine says:

Hi,
I was visiting my grandfather yesterday when he received the call from these guys. My grandfather couldn’t understand the caller and so passed the phone onto me. I stupidly downloaded ammy and allowed the scammers to gain access to my grandfather’s computer. A scan was completed of the computer and the caller had gained access to the computer as I could see they were controlling the movement of the mouse. However, when the caller started talking about downloading and purchasing an anti-virus program, I ended the call. I terminated the scan but when I tried to delete the program it vanished. I’m really worried because it isn’t my computer and I have no idea what these guys have gained access too. I called the Melbourne Police but they told me that because we hadn’t given out any banking details there shouldn’t be any problems. Is this correct? IF not, what else can i do? Any advice would be appreciated! Thanks in advance!

March 16, 2011 at 5:20 am
(71) LA says:

Apparently I am a victim of this scam (Blushing) they call and identify themselves as window support and then show you via AMMYY that you are infected with virus which cause your computer to run slow. They then sold me a window 7 upgrade and virus protection and 3 years free tech support. They call you back when the program is installed. What should I do now that they have been in my computer. I feel sooooo stupid what should I do now? Who should I contact for help?

March 20, 2011 at 10:24 pm
(72) Chris says:

Does anyone here know whether or not it is safe to use Ammyy as remote access for your own computer?

March 21, 2011 at 5:51 pm
(73) Suzanne says:

they called me and after 10 minutes I knew its scam so I said my husband is police man and he will get you and your call been treas ,lol, so I’ve scared shitt of them , he hung up with no back call ;)

March 23, 2011 at 4:49 pm
(74) mike says:

I have a box called trueCall (in England) and it intercepts all phone calls. Friends on my white list get through immediately. I have many options for how to deal with people not on that list.

Such a shame as I too would enjoy winding them up, keeping them chatting for as long as possible. I would keep asking them where to find my ‘Event Viewer’ in Ubuntu Linux which I use (mostly)………

If anyone is concerned about unwanted phone calls of any kind I would recommend trueCall (am not connected with the company in any way).

March 24, 2011 at 11:53 am
(75) sandi lee says:

Just received a call from ammyy.com. I am very upset….I fell for the oldest trick….and did what they asked over the phone on my laptop…Im just worried they can now access into my banking details, personal passwords ect………. did not give they any money. I shut my computer down. Does anyone know whether if they can hack my computer now that they have been in my run system ectt… Thanks

March 25, 2011 at 1:15 am
(76) kelly says:

omg i am so upset about this. i am a real computer novice and done exactly what they asked i also give them my bank details. i never opened anything the installed on my computer. how do i get rid of it? and as i do alot of online shopping does this mean they have access to all my bank details? HOW DO I GET THIS OF MY COMPUTER?

March 25, 2011 at 9:08 am
(77) kai says:

i was also a victim to this scam i didnt buy anything but they still managed to leave a virus and keyloggers and trojans on my system i had to use malwarebytes to get rid of malware and trojans but to get the actual ammyy.exe off my computer i had to open task manager find ammyy in services stop it then go to processes end process tree then delete the file with the log file

March 29, 2011 at 12:41 pm
(78) Jan says:

i just got the call! i immediately became suspicious, b/c i know Microsoft wouldn’t call my house directly to report viruses! the caller was an indian-sounding woman named “Linda Smith,” which also made me think twice. i also heard a lot of people with thick accents speaking in the background, like they were in sum kind of call center. when she attempted to get me to log on ammy.com, i knew for sure something was up, bc any time i have called microsoft with an issue they usually give me a website with microsoft or msn somewhere in the address. i demanded the information on this so-called “company.” she told me they were VIP Microsoft Engineers and said something about the Online Repair World. the number she gave me was 510-962-4561. i told her i would need to do sum research before i went to the site so i could make sure this wasn’t a scam to get my personal information and she got an attitude with me, saying “Fine, if u dont want our help, u can fix ur own computer, ” and then hung up! so glad i followed my instincts!

April 1, 2011 at 6:07 pm
(79) michelle says:

I just got a call from ‘Microsoft’ when i told her she was scammimg me and i would call microsoft myself… she told me ‘f’ you and hung up.. thank you for having information about this online.

April 1, 2011 at 6:32 pm
(80) Michelle says:

I just got the call. I am not a fool, so I asked her name, her company name. of course, i got Katie, and microsoft. When i kept asking questions, she said she would just hang up if i didn’t wanna go to my computer, so I went to my comp, googled the address, then pretended i could not hear her and hung up while i read these comments. When she called back, seconds later, i read one for her and she told me F*** you and hung up on me…

Thanks for having this!

April 2, 2011 at 7:22 am
(81) Jonny says:

I thank you so much for having this post, the guy showed me the rrors on my computer and said that is why its running slow, which my comupter is, and then directed me to that ammyy.com which i kept asking him what does this do? i then asked him what company he is from and he said windows support and gave me an address to his website which is a very crap website which gave it away to me that it was a scam so i googled ammyy.com and found this and then hung up :D THANK YOU

April 5, 2011 at 6:37 pm
(82) gerry says:

Yesterday I too was directed to ammyy but My internet access failed(phew!!) He (Max) said he was from Microsoft and that he had received information from Paypal about this other company illegally accessing computers,and wanted to gather evidence against them ! He said he would ring back today, but he hasn’t. Terrific post!

April 6, 2011 at 7:12 pm
(83) George says:

not only do you need to worry about the fact that they got entry onto your desktop….BUT for those who actually gave out their Credit Card details to pay them….they now have free range to use your money!!! who knows, these MONKEYS are probably aiding the terrorrists!!!!!!!!!!!!!!!!!!!! there must be a way to catch this bastards!

April 8, 2011 at 3:06 am
(84) Irish says:

Been getting these different phone calls from these same people with a 503 or 646 area code. They give a different name each time but sounds like the same person. He gives me my address, phone number and city plus state and tells me to go to my computer and type in a website and it will show me all the viruses on my computer. I knew it was a scam and so i called AOL and Microsoft and was told to just call the local police dept. and report them. I was given a number to call them back after I access the website he gave me. This person has called 9 times in the last week. I hang up on them each time. Even threatened him with reporting him to the police and he still insisted that he was ligit and a well know company employee with Microsoft. I never gave him any information he could use, but he still calls even after midnight cst.

April 11, 2011 at 2:24 pm
(85) jackie says:

just received phone call. claiming to found errors on my computer. I started to run the program but decided against it. the scammer got upset. i am so glad i decided not to run this program.

Thanks for this information

April 11, 2011 at 9:51 pm
(86) Dave says:

This is a thorough scam. I was sceptical but let them lead me around on my computer until they tried to tell me my event log was proof of viruses. I asked them to explain how – he had an answer for everything or pretended not to understand if he didn’t. Anyway, to further convince me, he had me look at the compatibility of my antivirus (McAfee). Then as another proof point, he asked me to to go “www.windowsonlineservice.com” and that’s when I asked to speak to a manager. The manager claimed to be from Microsoft….blah…blah…blah. Eventually, they hung up on me because I wasn’t playing along.

I can’t imagine how many people they get caught in their web. Is there a way to report this stuff for investigation?

April 13, 2011 at 10:15 am
(87) j staff uk says:

Had a call from indian lady yasmin today. Said she worked for a company helping people with errors on their computer. Asked me to go onto my computer to show me the errors on mine. I asked if she was trying to sell me anything or what have you but she said no not at all. My pc is very slow at the moment and she was asking me to go on event viewer was taking ages so she said this is due to the errors that her company working with microsoft could see and thats why she is ringing to help fix these errors. Said for me to open up the browser and go to ammyy.com. I saved it to my computer and loaded it up, gave her the id number, and pressed the connect button. at this point another screen came up saying accept or reject with boxes ticked allowing them access to my computer. I didnt click on anything I was suspicious at this point, googled ammyy scam and pressed reject, disconnected from the ammyy thing and put the phone down. I dont know what damage has been done im running scans it seems fine. Dont be fooled by these people very persistant and clever.

April 13, 2011 at 5:33 pm
(88) Cindy says:

Haha, I also got calls from them twice today. I hung up on them the first them. The second time I decided to play with them.

They told me they are from Microsoft, and they detected blah blah blah on my computer. Then I told them I have an apple laptop. Apparently, this “Microsoft tech” guy didn’t pick up what I said about owning an apple instead of a Pc…. He instructed me to open windows explore and go to ammyy.com….. -.-” i felt sorry for their intelligence… then i yelled at them, “do you know what an apple is do you know Macintosh? why would I have windows explore on a Mac? Why am I one of your customers, I don’t even have pc! (actually i do, haha). Then he got scared, and passed the phone onto this supervisor….

I asked the supervisor, why do you have my phone number, he said Microsoft detected something wrong with my computer, he knows my home address and Ip address… then I challenged him about my Ip address, he made something up (i wrote it down) then later on i asked him to tell me my Ip again, he forgot what he told me… and said have a nice day then hung up on me… nasty ppl~ yet so stupid…

April 15, 2011 at 3:08 am
(89) Bickety says:

I’m in Australia and I get a call from these guys every 2 or 3 days, which by itself is rather funny. Several times I’ve hung up on them, told them where to go even played along and asked many stupid questions yet they still call back.

Just got another one 5 mins ago and every time they wanted me to type in the web address I would spell out dot for .

When they would say it’s not a dot, it’s a fullstop I would spell fullstop back to them. :D

Finally the supervisor got on and said she thought I was having a joke on them to which I replied with “Me trying to joke with someone scamming me??? Never!!!”

They then hung up… :p

Need to figure out how to tease them next time – it’s there call.

April 15, 2011 at 8:53 am
(90) Gary says:

Just got the call. Managed to keep the fool talking for half an hour while I got dressed and made breakfast for the kids. All the while he thought i was sat at the pc doing what he asked.
I left the phone a further few mins then hung up
He rang back a few times after that, sometimes I answered but acted like I couldn’t hear him, sometimes let the machine get the call, but when I spoke eventually he got more and more insistent I installed the ammyy software – impossible as my daughter was online at the time! He must have thought he’d got a fish on the line!
It was really fun stringing him along by pretending to stupid, occasionally going back and asking him who he was and where from – he recited an address in Birmingham UK, 45-51 Newhall Street, which reminds me, when he quoted me my address he read ‘Rd’ as ‘arrdee’ rather than road, dumb pillock.
I am really concerned at the effect these parasites have on unsuspecting trusting souls – like my parents – and my sincere sympathies to anyone who’s lost out to them to date

April 15, 2011 at 5:39 pm
(91) Doogie77 says:

Just got off the phone with the Indian from the ‘Windows Service Center’. listened to him and when he said type this site in I did into the search and pulled up this as a scam. I told him he was a scam and hung up on him. He called back 3 times. I told him he was full of junk and hung up. He quit calling. :)

April 15, 2011 at 6:24 pm
(92) Top Antivirus Software says:

Dont scammers suck i hate this malware crap i there need to be internet police worldwide so we could catch them and lock them up no matter where they are in the world…

April 19, 2011 at 3:16 pm
(93) Strong Bad says:

Just got the call from the heavy Indian accent. She said that my computer was sending out computer viruses to other computers without my knowing it. She said that she represented a company certified with Microsoft. She asked me to go to IE and go to the AMMY site. I told her I don’t use IE, so she told me to go to Google hahahahaha! I went to AMMY via Google and looked at the AMMY site with her still on the phone. She was insisting that I click on the green bar to download the AMMY Software. I told her that all of the other Google sites say that they are a scam and I wasn’t about to download software that would allow others to remotely access my computer from some stranger that randomly called me. She said that she couldn’t force me and I said you are right and she hung up!!

April 20, 2011 at 8:28 am
(94) alanstokes says:

we had the same phone call only i got caught is there any one with a phone number that we could contact he was so very convincing omg what have i done

April 20, 2011 at 7:34 pm
(95) Bob says:

I was telephoned by a charming Indian lady about this, and then phoned the police to check. They advised it was a scam. Two days lady an Indian man repeated the same attempted scam and was told to do something beastly to himself. The lady nearly got me but I have a suspicious mind.

In Australia there is a government site http://www.scamwatch.gov.au which posts known scams and a 1300 phone number you can ring to the same gov’t outfit to check with before you do anything with your computer.

Remember; this world’s philosophy is that one never gives a chimp an even break (first heard on US armed forces radio 30 years ago). Don’t be a chimp!

April 21, 2011 at 8:19 am
(96) Marsha says:

I live in Ireland and I have been called several times. I know immediately it’s a scam because they are calling my landline, which I never use it, in fact I don’t even know what it is. So, I know it cannot be associated with my computer in any way.

I told one guy that I was cooking and it would burn if I left it to turn my computer on. He finally hung up on me. A lady called the last time, I told her I didn’t even have a computer! Then I asked her how is it possible that they are receiving messages from it. So she tried to verify my home phone number. She didn’t know what to say and hung up too. It just makes me laugh!

April 21, 2011 at 11:56 am
(97) M1tul says:

Got a call from the lady, she kept trying to blag her way through the call, and wasa talking my dad throught all the steps, i then got suspicious when i saw what software said, and literally jumped my stairs to stop the software being run. then i grabbed the phone and told the lady that i work for it services at IBM and can track her down,

April 23, 2011 at 7:27 am
(98) sw says:

some indian guy called and showed me some errors on my computer. Was then directed to ammyy and stupidly downloaded it but when told to run it I deleted it all…..did I give them any control of my computer? I deleted all cookies but I kinda worried! These idiots have been calling over a period of a year now….I live in Ireland.

May 2, 2011 at 3:14 am
(99) mellsie says:

My mother was just scammed with these guys too!!! I have since read her the “riot act” (from a caring daughter) about never believing anything someone calls you “out of hte blue’ about. She ran the program and gave them access to her PC, she then saw their mouse running around the screen. They tried to sell her stuff and qere quite insistent that she give them details, but she didn’t (luckily). I don’t live close by so told her to not connect to the internet again until I’ve visited and run scans etc to see if they have done something to it. It’s only a new computer, and I’m not sure how much information she has on there. But thankfully I’m pretty sure she doesn’t do internet banking or hte like, so hopefully they havent been able to get much information. SCAMMERS are SCUM!!!!

May 6, 2011 at 6:29 pm
(100) soop says:

Just spent 33 minutes on the phone with these guys…

I’m no fool … I run linux, so I had some fun …

everything from “OH MY GOD MY COMPUTER WONT TURN ON NOW! WHAT DID YOU DO!”

to

running my blender, holding the phone up to it while it crushed ice and telling them my laptop was now making that sound …

33 minutes later and they told me to take it to a local computer service centre …. and I made a margarita.

May 11, 2011 at 12:07 pm
(101) Peter says:

Just had a similar call from New Delhi claiming to be calling on behalf of Microsoft.

Kept them talking for about 20 minutes, having been passed from one person to another every time I asked an awkward question.

Finally a ‘supervisor’ said they were no longer going to help me and he used the ‘F’ word to insult me before hanging up.

Less than a minute later my phone rang again, and I just lifted and put down the receiver. Doing 1471 afterwards gave the response ‘We do not have the callers number’!

Great fun…. waste their time as much as you can :-)

May 12, 2011 at 3:01 pm
(102) Bob says:

They called my Cell phone. Look for these numbers: (305)760-4145 (44, 47) so the caller (Indian accent) said she’s from Agent001 and a survey in “your area” shows issues with peoples’ computer and would you please go to http://www.Ammyy.com. I Googled the address instead and saw that it had remote access and told her that no way was she going to get remote access to my machine and I don’t have any errors to begin with. So the next step is they ask that you open your Event Log and they’ll point out the “Errors” in there. C’mon on! Welcome to computer world, 99% of everyone has something in there, but so what. I knew what would be there. That’s when she tried to put me to a Supervisor. I hang up. Called Agent001 (1-855-243-6800) told them that I didn’t appreciate the telemarketing tactic and was referring this to the FBI. He (another person with strong Indian accent) said he’ll remove my phone number immediately.

May 13, 2011 at 11:01 pm
(103) Kevin says:

Had the same phone call come in and fell for it. allowed them to remote my PC. the question is……. can I do anything else besides installing the operating system again and starting from scratch? Once the remote has been on can they access it whenever they want? Did they definitely infect my PC with a virus?

May 18, 2011 at 8:36 am
(104) Marie says:

Hi. I am 13 years old.
today the “bogus” Microsoft people called me . i believed them . they did the soft ware check on my computer . What should i do now?

May 19, 2011 at 11:18 pm
(105) Jay says:

I was called today by some indian guy saying that my computer was infecting his? He also said he was from microsoft.
I believed him for a while until i realised that I don’t have any connection to microsoft as my computer is a mac
I’m not that computer smart but is there anything i can do to make sure they don’t call me?

May 23, 2011 at 1:23 am
(106) ZOWIE says:

help what do i do ——–I JUST SHARED IT WITH THEM

May 24, 2011 at 1:53 pm
(107) Anonymous says:

Ammyy.com is BIG SCAM. People, if you get phone call from this heavy accent guy, saying they are getting the error message informaiton from your computer and it is infected with some serious viruses. Simply hang up. If they call again, stop them from calling. He will claim that he is from technical department and powered by windows operating system. DO NOT hear a thing, he is and group is heckers and take control of your system to get the confidential data.

DO NOT LET THIS HAPPEN TO YOU.

Cheers

May 27, 2011 at 5:57 pm
(108) candy says:

Thank you everyone who has posted their experience with this company, i just had them call my house. Being a computer owner since 1999 and never having been called about anything of this nature before, i was to say the least suspicious.

I turned off my internet connection while i looked in the run/event files he was talking about and did see some errors related to a french program. He then asked me to log onto his company’s website so they could clean these “malicious errors” off, at which time i asked him “how do you plan to clean errors off of my personal computer from where ever in the world you are?” he hmmmm’ed and sighed and said “are you not trusting me ma’am? i am like your son, you can trust me.” I laughed out loud and informed him “i have no children so you couldn’t possibly be like any son of mine” ….. Knowing full well the only way he can manipulate my computer in anyway is if i allow him to remote connect to it. He of course didn’t want to come right out and say that remote connecting to my computer was his intention.

He then instructed me to look at his company’s website, not wanting to go to site associated with someone i was already suspicious of i simply googled “what is ammyy.com?” and this and numerous other sites like it popped up. I then said “i just googled your company site and i see a lot of negative feed back concerning some sort of scam”. No response, just dead air, he had hung up on me.

Any idea’s on how this man/company got my land line #? i don’t use it for anything and cant even recall the actual digits/number of it without looking in my cell contacts for it.

May 28, 2011 at 6:58 am
(109) Kath says:

This is the second time for me. They never got into the computer. I told him I gave remote access to nobody and he was a scammer. He laughed then. Probably knew he had been caught out. Realize how easy to get caught up in it all though, particuarly if your computer was running slow or had a few viruses.

May 31, 2011 at 4:05 am
(110) Vicki says:

I Love to Google, and I’m so glad that I did as the scammer was trying to get me to run http://www.ammyy.com. I was supsicious from the start and just wanted to see where he was going. No way was I going to connect to any website I hadn’t checked out! Will send a warning to my elderley mother in law. unfortunately we are all trusting people and some more than others. I just kept him on the phone saying “Maam are you there, have you clicked on OK”, until I had checked out the comments on this website. he gave up waiting. if he rings back I’ll be ready to share what I think about scammers!!!!

June 1, 2011 at 7:20 am
(111) mick says:

After just recieving the call I googled the web site that this douche was trying to get me to go to and came across this forum. WTF!!! No problem for me because ‘how can my computer be downloading a virus WHEN IT’S NOT EVEN TURNED ON!!! What about all the ‘other’ peolple that are getting ripped off simply because they don’t understand how this stuff works.

I can’t believe that this is happening all arroud the world!!!! Surely there is something we can do about this. These mofo’s need to be stopped!!

June 2, 2011 at 12:36 pm
(112) sam says:

i just had a phone call from them today claiming to be MICROSOFT and that i had infections on my laptop, and that i had to go to http://www.onlinerepairworld.com and download ammyy, they managed to convince me all the way to the end, i even installed the ammyy application…but soon as they asked for my bank details i hung up the phone…and rang the actual MICROSOFT, and they said MICROSFT never ring their customers. So i filled a complaint to MICROSOFT about them..

June 3, 2011 at 2:20 am
(113) terry says:

Mr Nick Smith just called – Indian accent so strong you could smell the vindaloo – with the same story as above. When I asked too many questions he was going to put me on to his supervisor Chris Martin – saffron rice and all.
I am in Australia – who can we report this to. Police aren’t interested

June 4, 2011 at 12:08 am
(114) Si Buttons says:

I just had a similar call…

This Indian woman rang my home, telling me I had virus in to my computer using the Windows Operating System, and I immediately knew there was something funny because (a) I don’t have a computer at home & (b) My work computer is a Mac.

So I decided to have a but of fun with this Indian. So I pretended I was on my “home” computer and she’s going through all the steps to be-rid my Windows 7 Operating System of infected viruses reading out a CLSID of about 30 characters long, suggesting my error code. She would prompt me in suggesting what was on my screen, I would say “no,” then she would say “There are so many viruses it’s slowing your whole computer down.”

She then asked me to go to the aammy.com site and click ‘start’ then read out the code (which I said some random numerical sequence) and this went on & on for about 40 mins.

In the end, she referred me to her “Technical Supervisor.” This Indian man then urged me to type a password “INF JUNK,” and I kept saying my computer froze. He suggested it would cost about $250 AUD to fix using my credit card. (something I also do not have!)

Finally he got agitated and suggested that I was bluffing him and wasted his & my time, to which I remarked. “You haven’t wasted my time at all, I have been thoroughly entertained for nearly three quarters of an half hour!”

By following all their gobble-de-gook with out even having a computer at the house I was occupying their time, so hopefully it prevented some less suspicious person from getting ripped off. I feel, by simply just “hanging up” only just makes them ring the next person on the list! And you got to agree… it is fun scammng the scammers!!!

June 7, 2011 at 1:29 pm
(115) Guy says:

This chap from India just phoned me 5 times!!!!! Persistant or what. Just told him to try and verfiy who he was then stalled him to see where he was wanting to take me – looked up the web page and realised this was likely to be a scam. On the 5th call I told him I was a police officer (which is true) and that I would log and try to trace the calls and report to microsoft security. This worked – no more calls!

June 7, 2011 at 4:58 pm
(116) Sapphire says:

I couldn’t get rid of them. They kept calling back and implying my licence to use Windows would be stopped.
Every time I hung up the phone rang again. My wife answered and said she has a Mac (she does). They called her a liar. I let them take me as far the aammyy site then said I’d get my IT consultant to check it. They hung up and didn’t come back.
But I can see how their threat could scare people

June 14, 2011 at 3:23 pm
(117) Derek says:

Just has the same call from a very Indian sounding lady – very persistant but as she was talking and trying to re-direct me to AMMYY.com I saw this article flagged up and put the phone down. They keep ringing back but I now have a ringback number – Is it worth passing this on to the Police or Microsoft? I live in the U.K.

June 15, 2011 at 4:23 pm
(118) FblockFrank says:

Caught hook line and sinker After having problems with my PC, well one was finding outWindows 7 was not genuine, and things going a bit slow I get a phone call from from these guys. I have never been conned like this before. It cost me £99 for being so bloody venerable. I’m 63 and thought it would never happen to me. When I did get my brain working I was busy deleting pass words and account numbers while he was trying to move my mouse out of the way. They sound so genuine and at first you want to thank them for there help. After parting with my cash I was chatting to him and then it started to sink in. The phone number he gave A paki accent and the name GLEN COX. When I was filling in the bank details on what looked like a secure site he said he could not see anything, but then said you just left a digit out I still did not click. But from what I can understand it’s only one payment they can take. When I phoned the bank she said I was not the only one she had dealt with from this mob today.

June 15, 2011 at 6:01 pm
(119) alex says:

I just got off the phone with one of these clowns. I almost fell for it.
He directed me to a CLSID and quoted the number displayed exactly. He claimed only a microsoft tech had access to this number, all this seemed very convincing. When I told him I would talk to someone at work before going to a website and handing over control of my PC he hung up.
How could he have gotten this very long CLSID that he claimed was a distinct number ID of my PC.

June 15, 2011 at 10:00 pm
(120) Shannon says:

I had ‘Eric’ call me from ‘melbourne’. I questioned him on everything and went along with him to see what he knew. He had all his answers covered except for the phone number as he gave a 9 digit number instead of a 10 (with a 0 for the area code) 03 90105652 if any one want to follow this up!. I knew he was definately fake then as he swore he was in Melb.

I also googled the Ammyy site and BANG there it was a remote accessing program. I said to him there would be no way windows would direct you to log in to anything other than a windows site and windows wouldnt contact you any way!!!!

Good luck everyone and if you have some time try to have some fun with them – just to annoy them!

June 15, 2011 at 10:47 pm
(121) antivirus says:

Alex,

A CLSID is specific to a program, not to a computer. S/he could simply choose a random CLSID that belongs to a common program, which had a high likelihood of being on your computer. Or a CLSID related to the operating system.

– Mary

June 18, 2011 at 2:13 pm
(122) Katie says:

Just had a LOVELY long chat with two different Indian guys from Microsoft about all these horrible viruses on my computer (Apple, but never mind that small detail). Pretended to be typing in the website, but was just sitting back and chatting. Asked how the technology worked that let them know about my viruses, but the line was very bad (shame) and never got a clear answer (double shame). He kept asking if I had typed in the website. Blah blah blah. In the end I asked him if he thought I was stupid – got passed on to the second man “Is there a problem Ma’am?” Well, yes, Mr Scammer, there is a slight problemo. You are taking me for a FOOL. I ain’t no FOOL. Tally ho. Googled AMMY. Ha ha ha. Can’t wait for them to call back…

June 21, 2011 at 7:42 am
(123) Gorfelyn says:

Literally just received this call. Caller was very persistent that he was from Microsoft Tech Support. Unfortunately he picked the wrong person to phone this morning! I enjoyed letting him know where to go! Don’t fall for this scam

June 23, 2011 at 9:03 pm
(124) karen says:

well I too got the call last night and stupidly fell for it giving them remote access to my computer ..with a bit of hesitation. A man with an Indian accent called my cell phone advised me that he was associated with Microsoft who had a signal that my pc was corrupt and about to crash and if I did not purchase their software to correct this they would remove my Windows with Microsofts instruction. I insisted on speaking to his supervisor and getting a call back number with no luck…..he then proceded to delete files some of which I am unable to restore. Not good.

June 24, 2011 at 9:09 am
(125) Lynn says:

I too was scammed by Ammyy.com. I allowed them remote access to my computer. I became suspicious when the start asking me to put in my credit card information. I refuse to do that and the man hung up on me and start deleting my document file. I start trying to exit out and they kept pushing cancel. But before they could delete anything else I close their window. I did a system restore and cleaned my pc. Should I be worried?

June 24, 2011 at 6:18 pm
(126) taka says:

wow. just ysterday afternoon a guy told me to run http://www.ammyy.com ,and said i had viruses in computer. lucky i didnt listen to him and hung up the phone. becareful everyone, oh hahaha and he stumbled when i ask stuff bout his company where is it located and phone numbers and stuff XD

June 24, 2011 at 6:20 pm
(127) taka says:

@ Si Button hahahaha! same here… i use imac and he stopped for a minute when i said that and ask me if i hv lptop or not. it was an indian guy im pretty sure

June 24, 2011 at 11:13 pm
(128) loel says:

I got the call and want to know if it is bad that I went to the website but did not do any thing on the web site can my info still be accessed

June 25, 2011 at 12:23 am
(129) antivirus says:

Loel, if you just visited the website but did not download the RAT or give the caller remote access, then you should be fine.

June 25, 2011 at 12:43 am
(130) Alex says:

HELP!! Please!!!

June 25, 2011 at 3:03 am
(131) Billy says:

I Downloaded the ammyy thing! What should I do!

June 26, 2011 at 3:00 am
(132) schnicks says:

I recieved a call from these scanners yesterday had a bit of fun with them as when i was asking what the name of the virus was he said trojan virus and malware.He couldnt give me a real virus name so he passed me to his manager who couldnt tell me either.I asked where he was calling from he said Sydney Aust so i asked him what the time was their he had no idea then i was passed to a guy Victoria who thought it was a capital city. I made them hang up on me I was told that they would only answer real questions no questions about viruses.

June 27, 2011 at 1:52 am
(133) Sam says:

These people called me with the same crap that I almost fell for! I did give remote access to my computer and now I’m scared that they may have stolen information from me :( how do I find out if they had???? Please help me

June 27, 2011 at 1:26 pm
(134) celine says:

I’m in Ireland and have been getting lots of phone calls from this crowd can be men or women who sound Indian. having small kids was always in middle of crisis when they rang so never got into detailed discussion. They rang again today and they told me Microsoft research and development passed on my contact details to them. They kept using my marriage name which I don’t ever use either professionally or personnally. i went along with the event viewer bit but called a halt when I got to the Ammyy website told them I couldn’t see any link to Microsoft being on their client list, Suddenly I was talking to myself, at least I cost them a phone call and will keep them talking if they ring again. Is there anywhere in Ireland that I can alert to the scam

June 27, 2011 at 11:40 pm
(135) Rob says:

Just had a call from them – knew it was a scam but managed to keep them on the phone for 40 minutes wasting their time whilst I supposedly ‘blundered’ around on my computer and telling them I didn’t know how to use a computer very well, and besides which it was running slow. In actual fact I was just continuing on with my work and having a bit of fun at their expense.

July 1, 2011 at 2:13 am
(136) Andy says:

Just spent an hour disinfecting an elderly woman’s system for the second time. She was caught with this 6 months ago but somehow fell for it again!…sigh.

Anyway, this time the ammy remote connection executable was running on every startup and couldn’t be deleted or shut down from within the Task Manager.

I had to use rkill (Google it and download the program from the bleepingcomputer site and understand what it does first) to kill the process and delete it.

If you don’t have the confidence to use this kind of program, take it to a tech – don’t assume that your system is safe just because you can’t see the Ammy software in Add/remove programs or MalwareBytes or your AV programs don’t pick anything up. The remote connection software isn’t malware – just the company using it to access your PC!

Stopping & removing the remote access software is all you need to do to prevent it from being accessed again, but suggestions to change all passwords is a good idea.

Best of luck, Andy

July 1, 2011 at 8:23 am
(137) Cian says:

These guys call me about twice a month and have been doing so for over a year…
..if I am not busy, I try to waste their time as much as possible…
..if I am busy, very often when they ask ‘have you heard about this problem?’, I say ‘no, but I have heard about a scam..’, which is when they usually hang up.. strange thing is that a few days later they call back and start giving me the spiel again..
..the problem was highlighted on RTE Radio’s Joe Duffy Show about a year and a half ago, the day after it was on the radio I started to get calls.

July 1, 2011 at 4:45 pm
(138) JP says:

This jerks called me twice today and I insisted on getting a call back number for me to call them but they refused to give any number instead they continued to put me on hold. Don’t be fooled – they are scammers! Hang UP – RUN FROM THEM OR ELSE THEY WILL HAVE YOUR INFO FOREVER! “JUST SAY NO”

July 2, 2011 at 5:15 am
(139) jan erik rasmussen says:

I was called yesterday by the nice man and he nearly got me but when we came to ammyy software i hungup, and call the police. Nice try :)

July 2, 2011 at 2:19 pm
(140) Brian says:

Got a call this sat am from a girl with east indian accent who said microsoft had detected that my IP address was flashing on their servers indicating I had malware on my computer. I was suspicious as I didn’t think microsoft would call me at home. She switched me to another east indian supervisor technician as they indicated all the time they where calling from Vancouver. As I sat now in front of my computer I asked him what time it was in Vancouver he said 10:30am knowing that vancouver time was 3 hrs behind us, he hesitated on the time and I asked him to check his watch which conveniently he had forgot at home, I knew right then the guy was bogus as he quoted me Ontario time. These guys are true hackers and thieves. Hang up on them.

July 4, 2011 at 6:07 pm
(141) Chris in Manchester UK says:

Hello all,
Well..this has finally happened to me. Got the ‘call’ this saturday from ‘Microsoft technical team 45′…heavily accented Indian voice and clearly audible background noise of a call centre (with many other poor people being contacted no doubt !!!). I had to go into my event viewer log and also have a look at my windows inf. files….”James Brown” as the guy insisted his name was, wanted me to view the 30 viruses that lay within..then press ‘windows’ and ‘r’ opening ‘run’…and type..wait for it,….ammyy.com

My suspicious instincts took hold, …I instructed Mr Brown that no such viruses were visable and that all my virus definitions were upto date, as all my windows 7 downloads etc…. he took great offence and stated that “I was clearly a non-technical person who needed help” !!. Not from you I quipped and DEMANDED to speak to his supervisor, who unsuprisingly never materialised. Mr Brown hung up on me, leaving me a little rattled and prompting me to do a full system scan of everything and report it to the UK Cyber police investigation department. – who knew all about this.

Also…..my mother in law- aged 84 got the same call…”your computer has downloaded viruses to us”, her reply..”what bloody computer?!?!?”…they hang up pretty quick…

July 6, 2011 at 9:24 am
(142) C.b says:

I got the call around 10:00 AM AST.

I’m pretty knowledgeable about computers, but I wanted to see where it would go. The same old Microsoft support, blah blah blah.

She got me to type in “eventvwr” into run, which brought me to application errors… all of them from programs that crashed over the last 3 months.

She said that the virus/malware would destroy my hard drive at any second, and that if I clicked on the “Yellow triangle” Or “Red circle” that the computer would explode instantly.

I nearly started laughing out loud, I played a long more, she then told me to type “www.ammyy.com” into my run command. Which I instantly googled and found out it was a scam.

I then told her that I know a lot about computers and I was just trolling her. Seeing how far it would go. She sounded very upset, saying something like “HOW DARE YOU!!!!?”

Lol…

July 6, 2011 at 7:36 pm
(143) Duff says:

I have been reading many people have fallen for the scam but not too many replies of help.

this scam is world wide!!! And it works world wide!!!

Remote access allows the Scammer the same access that you have to your computer. Trojans (information extracting tools) are easily dropped on your system once access has been granted. Yes any information that is on your system can be accessed. Ant saved passwords are able to be seen, including the pages they refer to.

Short of binning your hdd, all Cr and bank institutions MUST be notified if you use any money facility online (as key loggers are another form of trojan.

The AMMYY program can be deleted from add/remove, but that is only the initial access point they used, and what they installed when they used it is unknown.

There is no shame in falling prey to these ba##$ds, they are excellent at what they do. But as some people have said Microsoft or Norton or whatever company WILL NOT COLD CALL.

The only true way to be sure you are not vulnerable to any future problems with the initial instal of the software is to run a clean instal of you Operating System (WINDOWS). Wipe your hard drive and start again. (SORRY)

If you have any issues doing this I am more than happy to help and for your security and peace of mind It is best you ask here and therefore my advice will be given within the forum looked aver by many.

Cheers
Duff

July 6, 2011 at 7:46 pm
(144) Duff says:

Just on another note AMMYY is actually a legit program. Just these scammers use it against you.

July 10, 2011 at 12:44 am
(145) Claudia says:

They rang me last night and said that there are viruses installed on my computer and that if they don’t fix the problem my computer will crush within one hour. they got me to go onto the AMMYY website, and i did, they got access to my computer, showed me these inf files from WINDOWS, then they asked me if i visit any porn sites, and to give them access to my recent pictures and photos, i don’t know what got into me but i showed it to them. they didn’t do anything, but showed me on the this thing that said “mother software security expired” and told me to buy it from them, i got suspicious and told them i don’t have the money, then they asked me if they can have a look at my facebook page, i let them and then they hang up…
afterwards i did a complete virus scan and deleted all the history and cookies, and i shredded the AMMYY program, is it enough? cause im gonna buy a new laptop at the end of the year and really don’t want to reintall the system. I tried to use the 1key ghosting program i installed when i brought the PC to return it to a previous state, but it would not work, is it because of them?
Can someone help me?

July 11, 2011 at 5:24 am
(146) Adam says:

good thing i dont pick up the phone often.. unless i know the number…

July 11, 2011 at 5:38 am
(147) Duff says:

Chnces are it may very well be their sftware interferring with your system. No it is not enough to have removed AMMYY, like I said AMMYY is just an initial program for dialing in, they now more than likely have installed trojans that can continue to feed them info.

The problem with these b#$%^ds is they may be after as little of a dollar, if they get it they have had a win. The added bonus to them is that they will also now have the password to your facebook account and will mre than likely use it to spam your friends, and who knows what else.

SOOOOO long story short, your system has now been effectivly hacked (may not be the right term) but is pretty well much the point. The only thing now is that the longer your computer stays connected to the internet the more information they can retreve. If you are the sort of person that happily leaves your car parked ut front with the keys in it I guess you have nothing to worry about.

You do the math, they are scammers, they are out for money, and they now have free rein of your data, info, passwords (Any passwords saved ie, favourite site), your facebook account is now pretty well much knackered which may end up effecting your friends, and everytime yu log onto the internet they have the chance of dropping and executing any pretend virus ( Trojan ) that can in all honesty be set to fry your system.

Sorry but my initial post was to make the point that NO a half fix will not work on this problem, and after not getting any money out of you this time, do you really think they will leave you or your system alone until they get paid.

July 12, 2011 at 3:21 am
(148) Claudia says:

But what are they gonna get out of a 17 year old anyway? I’m still underage so I don’t have anything that might benefit them, they might find something if they are after porn(?) this time???

July 12, 2011 at 7:10 am
(149) Duff says:

Well that is fine then, I presumed you were old enough to have security risks ( bank details cr card ). They may still spam your friend though, so just keep it in mind

July 12, 2011 at 8:55 am
(150) Dave says:

I kept them on the phone for 50 minutes until I had to leave. They are going to call back tonight for more. I am in the USA and this call was a VOIP call from UK. They tried to have me go to ammyy site, which I said displayed “Access to this site is blocked.” Then they tried logmein123 which I said was blocked. They kept asking if this was a business computer or home computer. If this is your home entertainment computer, why are your sites blocked?? Hahaha…suckers.

Then they had me go thru the eventviewer and inf directory to look at .PNF files that they claimed were all viruses. Then we looked at the prefetch directory to see even MORE viruses…hahaha. All of these files are normal files used by Windows.

The scam is they try to sell you legitimate products (Windows upgrades, antivirus software, registry cleanup, internet optimization) at a VERY inflated price. They lie to make you believe that you need the service even if you don’t. Maybe you do. Contact a local computer tech company if you need a tune up. Even a big retailer like Best Buy is better than these prices. You also have to trust that they will not use the access you provide to your computer to do things you don’t authorize.

I reported this to our Attorney General’s internet scam office. They said it is wire fraud for the lies they told, but not for the services they offer even at inflated prices. I was able to record most of the call to prove the lies. I’m sure I’ll get more when they call back tonight.

July 13, 2011 at 5:32 am
(151) Andy says:

Just got a call… They do sound very legit!!.

Luckily, got a little sus[picious and googled the web address as I kept the guy on hold. Thanks to this site and all the commentators for saving me from giving them access to my computer

July 13, 2011 at 6:13 pm
(152) Kc says:

So “they” just called unfortunately my poor mother picked up the phone and sounded completely devistated that we had a virus (she is not tech savy at all). So she called me and I got on the phone with him, he gave me a bogus number but as we were talking I told him I was using a mack and Safari and not Windows, he got agitated and said “we still got a signal.” He warned me that if I didn’t run the scan now my computer would crash in a day, week, hour, month or year… very vauge. So I wrote down the website and google.ed is ammyy.com a scam, needless to say 1000′ s of forums and stories popped up pleading with people to watch out for this scam. So I told him that I logged on and now my computer was not able to connect to the internet he yelled do it again! I said I keep refreshing I sounded so scared ( drama club paid off) he said fine and coldly hung up. Afterward I explained the scam to my mom and she went on and on about how she was afraid and told the man she didnt use “spacebook” or any otherr kind of comp stuff so he needed to talk t her daughter. I called the number back and it was a tech company that doesn’t even deal with computers…. Gosh what a bunch of douchebags for running these scams.

July 14, 2011 at 2:58 pm
(153) Catahoulagal says:

Just got a call from this guy. As he was telling me how to get to Ammyy.com I googled Ammyy. This sigh and others came up. When I mentioned them to him he told me to ignore the warnings and go to the site and started getting ugly with me. I told him I knew it was a scam and hung up on him.

July 14, 2011 at 3:12 pm
(154) eva Bouchard says:

Hello I really need help. I just got this call today and to be totally honest I wasn’t thinking at all when they called me. I’m only 18 how the hell should I know that its a scam but I should have known better :( Please all I did was downloaded that ammyy site and that lady had my ID. When I told my aunt this I got her to talk to that lady and my aunt told her that she was going to call the FBI and that Indian lady hung up. Will she be able to access my computer at any time because of this??? I feel SO stupid what should I do?? Right now I just want to take a bat to my home computer :/

July 14, 2011 at 10:40 pm
(155) Mary Landesman says:

Hi Eva,

To remove Ammyy, search for the file ammyy_admin.exe and delete it.

Did you actually click “Accept” to allow them access? If you just downloaded the program but did not click “Accept” for them to have access, then you should be fine. (But either way, be sure to search for ammyy_admin.exe and delete it).

July 16, 2011 at 9:40 pm
(156) Rob says:

Thanks Mary for the info about how to delete, it wasn’t in the add or remove programs list which made me say oh crap what is going to happen now. The search found two files which I promptly deleted. now for the recycle bin. The As***** took over my computer then deleted all my desktop items, then I shut off the computer and he told me to f*** off.
real nice people!yeah right.

July 17, 2011 at 12:52 pm
(157) frank says:

I have been had by these scum ,how do i locate the files to delete them or do i need to see a technician

July 18, 2011 at 6:10 am
(158) Duff says:

Read post 147, and 155.

July 18, 2011 at 9:00 pm
(159) Gaelin says:

Just got a call from them. Got suspicious when the kept saying there were Microsoft support but not Microsoft and that errors were coming over my phone/internet line. Yet they couldn’t give the name of my internet service provider or phone number.

I played along until they wanted me to enter a URL which I knew was a no-no. Anything could download from a website. Instead of entering ammyy into my browser I entered into Google and found this.

Told the guy what I was doing and he was shocked. Asked who told me to do that. Then he had the nerve to ask how I was and if he could call me later tonight. (I’m female).

Told him f-off.

July 20, 2011 at 9:06 am
(160) Fridge says:

I just got phoned by this scam. While going along with what he said i searched Ammyy online and came to this website. I said stop. and started reeding out this page… followed by the comments saying how stupid/evil they are. All the time the guy was just going “uhum… uhum….” until he got the point and hung up.

July 20, 2011 at 11:24 am
(161) jayne says:

just had call from these people argued with them to start with then thought o dont know what happens if there telling the truth so typed in ammyy as they told me to thank god it came up as scam i said o do i click on ammyy scam lol and put the phone down on them

July 21, 2011 at 1:01 am
(162) Chris says:

Had these guys call yesterday. Thought this was a textbook case when a- he insisted my computer was getting blue screens and was slow, and b- he tried to say the errors in the event log was the work of viruses.

I told him “Thank you sir, I’ll just go and do a virus scan!” To which he said that the AntiVirus programs “only scan the harddisks, not the drives” (is this a catch22 or what?)

I interrupted him before he could give me the url, saying I did not need assistance, and Hung up.

His addling about the AntiVirus went on to make my day.

July 21, 2011 at 6:33 am
(163) camilla says:

I was contacted yesterday in Copenhagen by an English speaking man with a heavy Indian accent. He knew my name and told me that my computer was infected – just as you describe it. Fortunately, after a long conversation, I hung up before any damage was done. He gave his name as Brian Williams, calling from Edinburgh (+44) 203 026 0980. This information provided in the hope that it can help to stop these fraudsters.

July 21, 2011 at 12:39 pm
(164) Steph says:

My dad was contacted today by these people and asked me to listen in on the call as he wasn’t too sure on what they were asking.. they said they were from ‘online pcg’ calling on behalf of British Telecom. I was on the computer at the time and she asked us to go onto http://www.ammyy.com. I had never heard of this before and I was a bit weary of going on to the site. I told my dad to hang up and the woman was extremely pushing and persistant. She gave her name as Christina Alex and their number is 0203 0269827. I googled it afterwards and later found this scam, so we were right to go on our gut feelings of this call not being quite right.. Do not do as they say and just put the phone down! I can’t believe there are people out there to scam honest decent people.. hopefully these fraudsters will be stopped!

July 22, 2011 at 1:06 pm
(165) AMWOOD co says:

Greetings from the Great White North.

Just got a call here in Canada from what may have been the same indian guy described above. Fortunately, I know a thing or two about computers. Yes, I’ve had errors. Yes, I currently have some malware (I’m poor, little virus protection), but the only errors I’ve reported are about compatability issues or major crashes, not a virus suddenly making my computer inoperable.

I suspect this guy is going through the phonebook looking for suckers to call. When I out right refused to go to the ammyy.com site, saying, “Yes, I know you can fix it, but I also know what else you can do and you haven’t given me any credentials.” he insisted “Please terminate this connection, sir.” I think they’re using an autodialer that they cannot voluntarily disconnect.

Just called my dad, and confirmed that they tried getting my brother’s info as well. They’re obviously using either phone lists or phone books.

July 23, 2011 at 10:48 am
(166) scott says:

had the phone call today , managed to keep him on the phone for 30 min . after 28 min i was getting bored so started insulting him and telling him i knew it was a scam … he called me a c**k sucker ! , so i told him his mom sniffs glue , and with that he got very abusive …. muahahahahahahahahah

July 23, 2011 at 7:42 pm
(167) Roy says:

The guy rings me saying he’ll fix corrupted files on my computer.
Me: “Where are you calling from?”,
Caller: “South Melbourne”
Me: “I’ll only listen, if can answer a simple question”.
Caller “Ok”.
Me “To test if your are honest about even being in Sth Melb, can you name a suburb near to South Melbourne”.
Caller “I don’t have time to answer your stupid question”.
The caller hangs up on me.

July 27, 2011 at 1:55 am
(168) STELLA GENARIO says:

I KNOWWW…EVEN MY COMPUTER WAS HACKED LIKE THIS!!

July 27, 2011 at 4:51 am
(169) Chores says:

They keep phoning me. I string them along and waste their time with dumb questions, so they have less time to scam others. Sorry to people they have scammed and to others like me who waste their time have enjoyed reading your comments. Make sure you tell all your friends about this scam to prevent them from being had!

July 27, 2011 at 3:55 pm
(170) Felix says:

Just had the same call today.
I am an IT guy so I smelled a scam from the get go. I had some down time so I let them lead me to what they were looking for. The guy said that was with “Windows” and had some malware or something like that. Thick indian accent.
Was never able to give me any details on the software of hardware I had. He was always phishing for info. Asking me if I downloaded stuff. Very non technical terms, so this guy had clearly very little tech experience.

He later told me that he would need to turn me over to the tech guy. After turning me over he told me to go their website http://www.windowsonlineservices.com. And then I hung up after telling them that this was clearly a scam and not microsoft calling.

July 28, 2011 at 1:10 am
(171) Deb says:

they rang me today………. omg I nearly fell for it…… his name was Peter Smith (Indian fellow) he then put me thru to his supervisor Leon Russell (Indian fellow – funny that!) Peter gave me his ph no: 0280060187 then I hung up…… thank godness I did!!!!!!! Soooo scarey, sooooo close

July 28, 2011 at 10:06 am
(172) Pip says:

Just had them on. Strong Indian accent, I was told that my machine had been infected by a virus called Trojan Horse. I asked: “Which one?” Long delay and then I was told that there is only one virus called Trojan Horse!
Then went through the usual rubbish about the number of “Microsofts that have stopped working, because they have been switched off!” on my machine.

Got very cross when I told them to ring back when I had my Technical Administrator there. Asked for their number to ring them back and he slammed the phone down!

July 28, 2011 at 5:22 pm
(173) scott1 says:

My Dad Had Them Yesterday We Live In Scotland In The UK And It Was An Indian Woman Called Gabrielle That They From MicrosoftTold Him He Had Loads Of Viruses On His Comp ( My Dad Isn’t Computer Savvy) He Was Then Passed To A Male Indian Guy Who Was Obviously A Fake So-Called Technical Supervisor. So They Almost Duped Him Until They Asked For £350 To Get Rid Of These Viruses. This Indian Guy Told Him To Go To Ammyy.com & Press The Windows Button And The Letter R At The Same Time They Did Something To His Comp Because His Mouse Started Going Haywire And They Started Wiping Stuff From His Desktop That He Had No Control Over. My Worry Is Have They Remotely Accessed His Comp Even Tho He Didnt Give Them Any Debit/Credit Card Details Or Any Other Personal Info. And The Address We Were Givin Was 4219 Kensington High Street Kensington London Phone Number Was 0203 0269827. These B@@$#/ds Need To Be Caught And Quick They Are Lower Than Scum And Need Hunted Down. C’mon Microsoft Get Something Done About These People They Are Fraudulantly Using Your Name To Scam Hundreds Of Innocent People Out Of Hundreds Of ££££.

July 29, 2011 at 10:21 am
(174) bruce says:

I have had a nice call from a man who did give me his company name. It’s called “X-Creation”. Googled it and they have what looks like a legit tech support site based in India with offices mainly in UK, Aus, and India. Recently expanded into N.America. He said he was in Delaware. Checked and true they have an office in Delaware. They are selling an Indian antivirus called Quick Heal. http://www.quickheal.com/contact.asp. Also looks legit.
I think how they find you is this. Go to control panel>system>system properties>click “remote”> see the box that says “allow remote assistance invitations to be sent from this computer”>Uncheck the box. You think this is how they find you?
I don’t believe this is a scam/crime per se, but a way to sell product and Win 7 upgrades. Seems tricky and maybe unneccesary. A case of buyer beware.
However I bit the bullet; I let them in, and have Quick Heal installed. They gave me a number to call when I needed support, which is a Delaware phone number.
It sure beats Norton which wasn’t doing much with my 10 year old XP. My computer has never been this fast, even after I had a great tech guy go over it a few months ago.
Now After seeing the scam pages I feel a little sheepish but have had no theft and did recieve a great anti-virus program.
I believe there are other scammers copying the legit technique to do harm. CIBC Bank security tells me there is a similar scam coming out of Europe.
ammyy is a legit tool. Ask the accented person for their company name and google it first.

July 29, 2011 at 5:25 pm
(175) Frances says:

These guys are still at it! Got a phone call – number unavailable from some one with an Indian accent purporting to be from Microsoft telling me that my computer was sending all kinds of messages to Microsoft because it was infected by many viruses and was quite likely to totally fail at any minute. This sounded vary suspicious to me since I had just finished a scan showing no malware and my computer was barreling along just fine.
However, decided to play along and see what happened, takes up his time too and phone lines. Went all the way into the system and found warnings which he stated were viruses. The he wants me to go to this website http://www.ammyy admin.com. I then tell him that I am not going to do this and I don’t think that he is from Microsoft – he hangs up.

July 30, 2011 at 1:10 am
(176) Nerd says:

They are still at it. I’m in Canada. They claimed to be contracted by Microsoft, that I had been sending error reports, gave me a CLSID to check in ASSOC and then run MSCONFIG. We got to the point where after switching to the Services tab, he passed me to his “supervisor” claiming he was a technical specialist. When the techie pointed out that stopped services were a clear sign of the “Storsen Cross” virus, I’m rather proud of the fact that I didn’t burst out laughing. I was sort of curious when he told me to open my browser and go to Google. Of course, if you have suggestion turned on, when you type amm a list of suggestions pop up, like ammyy, ammyy scams, ammyy admin scam, ammyy removal, etc. Of course, like any good techie, he follwed the standard process “What do you see now”
I told him. He pretended not to hear. No, AMMYY, click on that one. What do you see now? AMMYY SCAMS, thank you and good night.

I admit they were pretty good. Obviously a lot of practise. The supervisor even had a decent English accent although the longer he talked the less able he was to keep it convincing. By the time he got to the Google search results, it was a little ragged. Judging from the comments above they seem to persistent. Hope they aren’t too successful.

July 30, 2011 at 1:41 am
(177) Nerd says:

After reading a bunch more comments above, a lot of the things I went through with the 2 guys I was talking to are clearly questions and things they have learned to expect. Curious to know if they are reading the comments here and learning more of what to expect and how to answer convincingly. Like having a real sounding virus name, the CLSID trick, going to http://www.ammyy through google which is trusted. They are clearly evolving. Good luck everyone. Let your friends know.

July 30, 2011 at 4:30 am
(178) Keith says:

Got the call today, kept them on the line for about 20 minutes.
The initial guy asks you check the event logs, then asks how many errors and warnings there are (I just said ‘Wow there are heaps’)
He then passes you off to the ‘team leader’ and he asks you to go to ammyy.com
At this point I told him I was not interested in their scam, and for them to take my number off the list.
He told me it is not a scam, this is for my own good.
I told them well you never even asked me what the errors were, so how do you know if I have any issues?

I told him the events in the event log are totally normal (which they are)
He then asked if I was some kind of computer technician, which I am.

He then asked my why I had wasted their time, to which I replied ‘Well why did you waste MY time’

Too funny.
It’s a shame they’ll keep ripping people off though…

August 1, 2011 at 9:13 am
(179) Jenny says:

In nederland zijn ze dus ook actief. Ik ben intussen al drie keer benaderd met hetzelfde verhaal. Doordat ik doe alsof ik heel slecht engels versta uren de gesrekken erg lang. De laatste verteldse dat hij uit Liverpool belde.

August 3, 2011 at 11:51 pm
(180) Fi says:

Got this call today from a guy with strong indian accent. He’s been very pushy and forced me to turn on my pc (well, yeah I was kinda curious about what he’s gonna do). As an user of MS windows for more than 10 years I would never expect MS technician would ever call me unless I pay them to. When he led me to the ammyy site I was sure this is a scam (especially when he didn’t even know the http thing is called URL…).

I refused to install the software and he got mad at me saying if I don’t want to fix my pc he can never help, haha. So funny this people.

August 4, 2011 at 6:00 am
(181) michele says:

My spammer rang and said he was “Ben Tennyson” which sounded vaguely familiar… after he started telling me that I had a virus on my computer I said “Yeah mate, nice try” and hung up. Then I thought – ah, Ben Tennyson is the name of the cartoon character “Ben-10″.. dang I should have messed with him a little and got him to use his alien super powers to deduce my IP address… or even better put my 5 year old son on the phone and told him to talk to “Ben-10″ hehehe

August 10, 2011 at 4:26 am
(182) incacola says:

I just had these bunch of “Monkeys” ring me and I played around with them for over 40 minutes….they got disconnected 3 times but rang back within minutes. I told them I was the owner of 27 computers and they all were playing up. i asked them to “Please help me fix my pcs” and that I was scared that they could have viruses in them. with the first caller I acted a bit slow and not sure on how to input details into my pc, so we took a long time repeating the information she was telling me; she was getting extremely frustrated with me……to cut a very long story short……..after the 4th person got on the phone I read out aloud the FAKE 16 numbers for a visa card pretending i was typing it in the buy now area…..after a while he asked me if I wanted him to put all those details for me….so i gave him the fake numbers….the 5th monkey got on and as he was trying to get me to make the remote program to work, they finally realised I was (as he puts it) “you are kidding me and faking me” LOL he then threatened me with sending someone over to my place and sueing me for wasting their time and I will be very sorry and hurt!! as he also read out my actual addresss and telephone number ( he got that from white pages I assume) so I gave him a mouthfull of what I thought about them and their mothers as polite (not) as I could!!

August 10, 2011 at 8:47 pm
(183) east coast says:

I rec`d a call this afternoon. Andrew Smith with a very heavy east Indian accent..that was my first clue. Then he said he was from microsoft and this was a courtesy call as they had bee receiving many errors from my computer. I was pretty sure that MS didn`t call their customers, but I let him continue. I smelled a phishing call..
Then he had me check all of these files, we also did many `run`searches, located what he told me were malware files that macafee wouldn`t be able to remove. Um, okay…
when he asked me to connect to iexplore.ammyy.com, so he could control my desktop from his location, I googled that ammyy and lo and behold, I see all of these posts.

I told him I wasn`t comfortable with someone from India managing my desktop, and that I`ll have a friend of mine clean out the `malware`. Thanks and have a good night.

August 11, 2011 at 12:31 pm
(184) Nick Grimshaw says:

They are also trying to do this in the UK, recieved a call 11/08/2011 from an Asian type gentleman (excuse the pun) said he was phoning from Canada. Wanted me to log-on to ammyy.com but I was suspicious from the start. Must say he sounded very convincing but got a bit shirty when I started to quiz him – he then hung up.

August 11, 2011 at 12:59 pm
(185) Jason Tan says:

Got one in Australia today, at the most coincidental time possible (I was at someone’s house fixing his PC, I was just only done). The lady told me they received error reports in the past few weeks, I told her that I just wiped the PC clean, so they should be gone. But she insisted and I followed thru (carefully) to the Event Viewer, seeing the unimportant errors which she claims.

I don’t know if any of you had this – mine asked me to open the C:\Windows\inf folder and DELETE THOSE SYSTEM FILES which she claims are the problems (“the more files you have, the worse your problem is”), before asking me to go to ammyy . com

PLEASE PLEASE DON’T delete those or you would have screwed up your PC before you hang up when they ask you to download that bogus software.

August 11, 2011 at 7:39 pm
(186) Donna H says:

I’m in California; I got the same scam call, and played along and asked for a callback number for the guy with the Indian accent named “Paul Sanders” (sure!), also referred to as “Agent 001″….too funny! –Eventually got transferred to their technician, by which time I’d looked them up on google so I gave him a piece of my mind.

Since then I’ve been working off my remaining anger by intermittently calling the number (after hitting *67 to hide my caller ID), hitting any of the connection options, and when “agent 001″ answers I just put down the phone without saying anything. Once I got the message center so I amused myself by crying and wailing in an annoying voice about the error messages I was getting and pleading desperately for help.

Their callback number is: 855-243-5800.

I also tried a number given above, 853-087-2493, but that one just gives an error message. I guess they started getting too many callbacks like mine.

I’m starting to feel a little better.

August 12, 2011 at 2:57 am
(187) Kelvin Hylton says:

Just had a call claiming to be Microsoft. He told me my computer was running slowly and that he would show me what was wrong with it. I pretended to be really dumb and tested his patience!
He asked me to go to AMMYY.com so he could show me what was wrong ……yea right! At that point I told him he was a scammer and I was using a MAC!

August 12, 2011 at 7:03 am
(188) Linda Nelson says:

Just had the same scam tried on me – Uk North East. I must admit I nearly fell for it – because my PC has been running slow and getting extra pop-ups for a couple of weeks now – which is exactly what he described. And he sounded so convincing saying he was from Microsoft and that errors had been detected and he was ringing to help me put them right.

I was practically convinced when he got me to open up events manager and saw all the yellow warning triangles and red ‘Error’ signs. But when he asked me to open ammy.com and I saw the word ‘remote’ …. alarm bells rang and I told him I didn’t really trust him to take remote control of my PC.

As he chatted and tried to convince me (telling me I would remain in full control at all times – haha) – I quickly googled and found this page. When I saw so many comments I told him ‘No Thank you – not today Sir – I do believe this is a scam.’

He sounded quite affronted – but when I was persisitent – he eventually went away.

Thank you for this page. A lucky escape there!

August 15, 2011 at 5:48 pm
(189) Freda says:

Thanks for the heads up….I went to the Ammyy.com..but I always read all the sites and if you scroll down you will see it is a scam…I hung up…he called back…I told him he was a scammer and MicroSoft does not call its customers unless asked..heavy accent…told him not to call my number again, in my Madea voice.

August 17, 2011 at 12:12 am
(190) Danny says:

Just got a call form our Indian scamming friends (Australia). Yes they sounded like the real deal and very persitient, they kept ringing back each tome I hung up. Unfortunatley I gave them remote access however when they stated talking about resetting security codes fro my Windows I gave him an earful and hung up.

They were opperating out of a South Australian number 08 72001707. I rang the number and was put through to their supervisor.

Like some of you, I now wonder what they have left behind on my computer.

August 18, 2011 at 3:44 am
(191) Angie says:

#174 Bruce,

Thankyou for your advice:

Go to control panel>system>system properties>click “remote”> see the box that says “allow remote assistance invitations to be sent from this computer”>Uncheck the box.

I did as you said. These scammers have been pestering me alot but I had heard about the scam so I just hang up on them. I hope they leave me alone now.

August 19, 2011 at 10:54 am
(192) jo says:

Recieved a phone call on tuesday in the middle of cooking dinner and asked him to ring back later, which he didnt. he rang again today and i told him i was unable to go on my computer as i was seeing to my young children so he put the phone down on me!Am a novice to computers so decided to have a look to see if it is legitimate and glad i saw these comments! Woulld love to know how they got my phone number only had a land line for 3 weeks!

August 22, 2011 at 9:54 pm
(193) Nathan says:

I got a call from these guys last Saturday and I let them run me through the errors and got them to elevate me to their second level tech.

I let him give me the spiel and when he asked me to sign up I said:

“Before I go any father, is this a hard drive problem or a network problem?

Their response: “hard drive”

I said thank you, and told them I’d be physically destroying the hard drive.

August 25, 2011 at 11:31 am
(194) Rob says:

I did exactly as Linda (188), as soon as I saw remote I said NO, NO, NO! and spent 15mins telling him he was a scammer, he went to get his boss so I hung up, they phoned me back twice. I told him to google ammyy and read about himself on this page, they’ve not phoned back yet :)

August 25, 2011 at 3:49 pm
(195) NANCY says:

SAME THING HAPPENED TO ME THIS MORNING,AS MY COMPUTER HAD BEEN GIVING ME PROBLEMS THOUGHT IT WAS LEGIT.WHEN I WENT ON TO THE WEBSITE AMMYY.COM SAW THE WARNINGS SO HUNG UP,BETTER NOT TELL MY GROWN UP KIDS OR THEY WILL TELL ME OF FOR BEING SO GULLIBLE.CAN THESE PEOPLE NOT BE CAUGHT BY THE POLICE.

August 26, 2011 at 9:00 am
(196) Chelz says:

I just received this phone call this morning and I am located in New Brunswick, Canada. He tried telling me that the computer in my name (which none of them are, all are under my fiances name) was infected. He asked me to open the run command box and type “inf infectedfiles” Then he asked me to try and open one of these files. Of course i already knew because of the extension i was not going to be able to open it anyways. Then he proceeded to tell me to open run again and type in “eventvwr” which will take you to the event log which will show you information, warnings, and errors. I am familiar with this and knew what he was showing me was irrelavent. With that being said he then asked me to open my run command again and asked me to type in http://www.ammyy.com i refused at this point and googled all the information. i found not only this forum but multiple forums including a post on microsofts website advising it was a scam. I educated him on this and still tried to convince me he was from microsoft and asked how would he know all my information. I told him, first off im probably on the national call list, secondly none of my computers are registered under my name only under my fiance, this is when he tried asking me for his info and i refused i then told him thirdly, Microsoft never has and never will call their customers, nor would they direct you to a 3rd party remote access website. He continued to try and prove himself, he tried asking me why would i want to scam you, and why would microsoft say that we are scamming you. I advised him maybe he should talk to microsoft himself if he thinks hes not scamming people. I began to cursed him out for attempting to scam me and potentially use my information for fraud, i then educated him on how its probably about time he gets a life and then he hung up on me. Point for me, zero for scammer. Hope people find this forum before they scam you!

August 26, 2011 at 2:14 pm
(197) Kevin says:

Got the same scam call today. Fortunately, I googled ammyy before going any further. Here is the scammers phone number from my call display, if anyone wants to have a chat with them, especially the local Indian authorities:
10197807027489

August 29, 2011 at 11:28 pm
(198) patsy says:

30 august 2011. NEW ZEALAND. Have had this insistant lady ring me all hours for the last 2 months claiming they are receiving conplaints that I am infecting computers with 2 viruses. Fortunately I am still on dial up – hence she or I have to ring back on a mobile which does not happen, but she did give an Auckland phone number to ring to prove valid – I didn’t ring it.
My home phone only shows caller ID as 0000 – I have trouble understanding her indian? accent and the call sounds like a bad skype call, Just have had another call so googled and found this site YA!

August 30, 2011 at 2:28 am
(199) Steevo says:

Ha yeah these clowns tried it on me too, they told me to go to http://www.ammyy.com but instead I googled it, as soon as I saw it was remote access software I started to question the Indian guy on the phone asking how he got my ph number, he said he got it from when I registered my version of window although he couldnt seem to tell me what version it was, not only that but I registered my O.S when I was living elsewhere so obviously the ph Number was different….

This Is A Warning……
Do Not Oblige To Any Of Their Requests….

August 31, 2011 at 4:52 am
(200) Sebastian says:

I have also received a call last week regarding this. I have mentioned to him that I would handle it my self, in the event my Laptop had been affected with a virus. As soon as I have mentioned to the caller that I am a Microsoft Certified Systems Engineer and I know what you are going to deal with my pc, immediately he cut off the call .

I am 100% sure my pc is working absolutely fine with no errors.

Please be warned that under no circumstance should you give access of your pc to strangers..
Jojo Sebastian.

August 31, 2011 at 1:43 pm
(201) sally says:

I had them on the phone for about half an hour before I told the indian lady called ‘Lucy’ yeah right….that i was a software developer and had error reporting switched off so how did she possibly know that my computer had a trojan…she still tried to get me to install the remote desktop software…i then told her to get a real job and hung up!

August 31, 2011 at 6:22 pm
(202) Melville Brown says:

I am in New Zealand and some Indian guy rung me and wanted $199.99 to clean my computer I hung up but he kept calling all night and moved all my desktop icons around

September 2, 2011 at 6:38 pm
(203) melanie says:

Me, who prides myself on not falling for any of the hundreds of scams I am exposed too, let the jackwads into my system.

The guy had such a heavy accent and my cheapo phone had loud snow on it. I told him my computer was running very slow anyway, he said that’s because of the viruses. I told him I spoke with a tech about it yesteday and advised him I am losing the use of some of my usb ports and he said that means my motherboard is going bad.

The guy with the accent said the virus protection could fix that. He transferred me to Charlotte (someone who could help me better-he said) who spoke english well (though you could still detect her indian accent) who offered to have the viruses removed from my computer, the first time being free.

Then offered me a lifetime service for $150.00, when I told her I couldn’t afford it, she offered me a one year service for $75.00, when I told her I couldn’t afford that either, she offered to have the viruses removed once for $35.00. I told her I didn’t have any money right now and ask her for her number telling her I would call her back when I got the money. 631-451-4455.

I would call it to let her have what-for, but it’s an international number and I’m afraid I will be charged for the call.

Now my computer is not only slow, it’s acting wacky as well.

What gripes me: American companies sent trainers to india to teach them technology which took a lot of our jobs and this is how they use it-to scam us!!

September 5, 2011 at 2:01 pm
(204) andrea says:

i am usually very quick to pick up on scams but they had me hooked right upto clicking the RUN button which fills the screen its only when you page down a little it explains they have remote access to your PC when i told them i was not willing to give them the run of my PC and if they told me what todo i would be able to do it at my end with them talking me throu it they hung up on me….. wonder why?

September 6, 2011 at 1:15 pm
(205) Humphrey Dumpty says:

The AAMMY Scam criminals phoned me today – twice. This followed an earlier phone call about 4 weeks ago.

They went through the usual crap and I managed to keep them talking for almost an hour – wasting as much of their time as possible (I was doing other stuff during this period).

They told me the usual garbage about being from Microsoft and that my computer was full of viruses and Trojan horses – I did not enlighten them and point out that I had changed from Microsoft to Linux almost 10 years ago (would never consider going back to Microsoft as Linux is really great and totally FREE and never a blue screen of death or virus in all that time!) and that my PC and router were not even switched on during the attempted scam.

What a complete shower – there must be some very gullible people out there if they get taken in by this stuff.

My recommendation – waste as much of their time as [possible and also run up their phone costs – but DO NOT give them access to your computer, or any information whatsoever!

Humpers.

September 6, 2011 at 6:57 pm
(206) darren says:

Hello,I just got the call a few hours ago and stupid me fell for it to a certain point.I noticed from some of the other comments that getting in touch with local FBI,however I live in Canada and don’t no who to phone.I don’t no much about computers and I am very stressed out.I Don’t no how to do anything technical like rebooting restoring(don’t have a clue).Now that these buggers have gotten into my system and got a look at and got for that matter heaven only knows what,what do I do.

September 6, 2011 at 7:02 pm
(207) darren says:

help! anyone who has a heart!

September 7, 2011 at 7:42 pm
(208) Pierre says:

To Darren:

To report the scam, try phoning your local police (via the non-emergency number). They may take the report themselves or refer you to the RCMP. If you do banking or shopping on your computer, I also suggest you call your bank(s) and credit card issuer and tell them your information could have been stolen. They will probably have to change your numbers.

As for your computer, since you don’t know much about it, the best would be to leave it off until you can get it to a computer repair shop (hopefully, someone in your town can recommend a good one). Bring your installation discs to that shop, adn ask the shop people to do a data back up, then reformat your drive, and re-install everything. There’ll be a cost for that, but it’s better than risking fraud or identify theft. Good luck!

September 8, 2011 at 2:00 pm
(209) Roz says:

I had the same call last week. Not only didn’t they know my name, ex-directory, but they didn’t seem to know the area of the UK in which I live. Couldn’t be bothered having my usual fun with cold callers, so I told the chap, can’t remember his name, I didn’t even own a computer, so I didn’t see how I could have a virus. He said I must have one as Microsoft had picked up a virus on it. Couldn’t be bothered to argue, so put the phone down. Thankfully they haven’t phoned again.

September 8, 2011 at 3:02 pm
(210) Kevin says:

I received the call last night. I had some fun with them! I asked them who I should start on my fantasy football team. I knew it was a scam from the get go, due to their demanding desire to have me open the web site.

Nobody from a technical support company is going to cold call you and tell you that your system is infected. You should be running an anti-virus program anyway.

I’m sorry to see so many have fallen victim, but this is why you need to question the legitimacy of people that anonymously call you wanting your private information or bank information.

Use your brain and protect yourself from the scammers on the phone. Just hang up.

September 8, 2011 at 6:06 pm
(211) Andy says:

Got a phone call about an hour ago from this Indian guy named Max Anderson,lol (first red flag).Claimed to be from microsoft telling me the same story about a virus and i should download ammyy(second red flag).Played stupid and let him think i was following along then told him i dont even use microsoft hahah.Said he would call back in an hour so he could verify his info,when or if he does my buddy is going to pretend to be from the RCMP cyber crimes division.

September 10, 2011 at 4:10 pm
(212) Donna says:

whoever you are that scammed me out of a $100. I have cursed you to a lifetime of poverty.You are going to stand in front of the Judgement seat one day and you will be reminded of every day and hour that you did this and your soul will burn in hell. I’m looking forward to that day! :) :) ;)

September 12, 2011 at 9:25 am
(213) scooty says:

going to kill them one way or another what to do if you have installed ammyy would be a good thing to put on here for reference for other poor souls like me lol wait until i call them back this is the number they gave me and email so hope someone can help (03) 88070905 and this is the email support@premiumpcsupport.com what a F@!#$%^&n joke

September 13, 2011 at 7:20 pm
(214) MP says:

I live in Toronto and got a call from them today. They called from 1-253-802-0308. They told me they were located in Ottawa, Canada.
First they said they were from Microsoft, later I asked them something about it and they said “we didn’t say we’re calling from Microsoft. We have been getting Microsoft error messages comming from your computer” and said something about the internet provider or something I couldn’t understand.
I had a feeling this was a scam from the beginning since the guys english was sooooo extremely bad and had to ask “what?? huh??” 3-4 times after each sentence. And even then I had to guess what they were trying to say. The guy transfered me to the superviser who was just SLIGHTLY more understandable then the first guy. When they asked to enter the aammyy or whatever website I googled it and didn’t go to the site. I’m sure if they had people that could at least speak english that they would get even more with this scam, but thankfully they don’t
Hope this comes to an end very soon.

September 13, 2011 at 8:58 pm
(215) BRADFORD says:

CALLED ME A FEW WEEKS AGO AND SAID I HAD A VIRUS. THEY SAID THEY WERE” WINDOWS”. THIS SOUNDED STRANGE TO ME. THEY HAD ME CHECK THIS AND THAT A SAID OH MY YOU HAVE A BIG PROBLEM LET ME GET MY SUPERVISOR! THEN THEY SAID THEY COULLD FIX IT FOR ME FOR 300.00 WITH A THREE YEAR WARRENTY I HUNG UP THE PHONE. THEY CALLED AGAIN TONITE AND TRIED AGAIN THIS TIME I JUST HUNG UP. BEWARE THIS IS A SCAM.

September 14, 2011 at 5:10 am
(216) Jon says:

A lot of people are having these Ammyy scam problems, but Ammyy is just a tool according to this article – http://www.webologist.co.uk/internet-security/pc-support-security-scams-zfsendtotarget-clsid-trick

They are not guilty of doing any wrong, it is people using their product in an unethical way that is the problem.

September 16, 2011 at 12:40 am
(217) Andrew says:

This also just happened to me here in NZ. I did install ammyy and they showed me the so called “infected” files. They directed me to VPS.com (vitual pc support) which is their fake anti virus site with a list of payment options at this point i knew it was a scam and unplugged the internet and hung up. So annoying.

I also ask for the callers details and he gave me this:

Ph. 09 889 9496 which is a dead number

and his “name” is

Rex Williams but he was indian?? lol.

September 19, 2011 at 11:21 am
(218) di says:

i am in holland and just got the call. i hd a blond moment and instalkef ammyy.com. i got a bit scared and hung up. i calked my provier. he never heard fthem so told em t call me back in 30 minutes. googled the site and ended up here thank god !

September 19, 2011 at 12:03 pm
(219) Kp says:

Thanks for everybody who posted their comments, I have just received a call 5 minutes ago, these comments has made me realise this is a scam, thanks everybody, he nearly got access to my computer, then I told the guy to wait a minute as I was having an internet problem instead I read all the comments and told him I was not interested in anyone having access to my computer even if it would cost having the virus damaging my computer,it is worth paying the insurance at least you know anything that happens you get a new computer so there is no need to have to pay these scam callers offering to save your computer.
Once again THANKSSSSSS

September 21, 2011 at 12:08 pm
(220) Patricia Sutton says:

I thought I was wise enough at my age not to fall for this scam, having put the phone down on them twice before I was curious this time as I was indeed having problems with my computor. Kept me on phone mins then said ‘yes’ you have a virus. I was asked if I was a pensioner and I said ‘yes’ I was then told they could let me have a correction programme at reduced rate I said I could not afford this and was asked what I could afford and I said ‘ nothing’ I was told in that case I could take the risk of my computor malfuctioning – it has.

September 22, 2011 at 2:13 am
(221) adrian says:

Usually when these people call I tell them I don’t have a computer at home but today I had some spare time so kept him on the line for 50 mins. Went through all his spiel about viruses and problems in event viewer before I told him I was a retired Computer Consultant with Diplomas and Degrees in Networking and Computer engineering.He seemed worried that I still did not believe him and asked why I had taken so long to tell him.I replied that for every minute I kept him busy someone else was safe.
Couldn’t get an email address or would have sent him an email bomb.

September 22, 2011 at 8:00 am
(222) Got Him!! ;-)) says:

GOT HIM! – Took the call, suspected a scam straight away, followed his instructions but kept deliberatly mispelling things so my computer would play up, we agreed that I needed a reboot and said it would take ten minutes and that I’d leave the phone down, at this point I took the cordless handset in to the other room and left it there – the scammer still waiting for my PC to restart and and for me to pick up the phone – wonder how long he waited before he realised I was simply holding him up from trying to scam someone else??

September 23, 2011 at 5:38 am
(223) Frances says:

I’ve just had the same call, luckily I was on the ball and told this person that I didn’t believe who they were and how did I know they weren’t going to access my computer and give me a virus etc!!

September 23, 2011 at 9:32 am
(224) Mike says:

One of the companies has been caught out.
How many more are there?

Microsoft dumps partner over support call scam
21-Sep-2011
See http://bit.ly/comantra

September 23, 2011 at 1:48 pm
(225) Sam says:

Just had the call. Chap with a heavy Indian accent. I got to the point where he wanted me to log onto ammy.com, but I googled it instead and found this site. I then asked him if he was trying to scam me and the cheeky so-and-so even had the audacity to sound insulted that I could even suggest such a thing! I told him once he ccould prove to me who he was we’d go from there. I said if you are genuinely from Microsoft you’ll have my email address, so email me. Needless to say, no email. I have posted this link to facebook to warn all my friends.

September 24, 2011 at 4:19 am
(226) marvin says:

I got on for about 5 seconds and when I saw it had nothing to do with Microsoft I got off. I did not run the program the tech wanted me to run. Could I have suffered anything just from being on the site for 5 seconds?

September 26, 2011 at 11:40 am
(227) Keith says:

Just had them on the phone today. Working in the Computer industry I thought the best action would be to keep them talking for as long as I could, this way they would not be scamming someone else.. managed to keep them on the phone for 23 minutes before I got feed up.. I even told them I had no internet access and was told that they would update my PC by Satelite WOW!!!
Anyway if anyone else has keep them on the phone POST.

September 26, 2011 at 12:14 pm
(228) valerie says:

got the call today couldnt understand half he said to start with but googled this page and saw it a scam. persistant little person kept ringing back so cut phone off. If i hadnt found this page would have prob gone and done as they asked as quite plausable

September 27, 2011 at 8:17 am
(229) Dee says:

Well, the Indians have hit San Diego, CA. I had just fallen and hurt my knee, and yes I’m 65, so they caught me at my stupidest and I am out the $$s… but now have to figure out the next steps. I have done an FBI report and undid remote access but am worried about identity theft, etc. To the bank tomorrow… learned.

September 27, 2011 at 6:45 pm
(230) Stan says:

Justin (Indian or Middle East accent) just called from
“Dell support- New Jersey”
they’ve detected a major virus that my computer was sending into the network and will have no choice but to terminate my computer unless of course they show me their analysis and I follow their “fix”
He then gave me slowly the Ammyy.com connection which I searched and found this blog.
I then slowly had him repeat the code like I was keying it in and then at the top of my lungs (at least 10x the decibel level that I had been speaking at), I yelled I was reporting this a-hole and site to better business. Surprisingly the call went dead on the other end. Caution when this scab repairs his ear-drum, he’ll probably be back in action. Can’t believe this group/ this site has been in operation since at least last December

September 28, 2011 at 5:50 pm
(231) Jill says:

Just got the call. Lets start a competition to see who can keep them on the phone the longest. They are supposed to be calling me back tonight – he he he – I’ll see if I can make it an hour!

September 29, 2011 at 9:47 pm
(232) Greg says:

Just got the call from these guys. I thought it was funny when he said my windows files were corrupted since I only use Ubuntu Linux. This guy must not have been to bright because he kept trying to instruct me on how to open up my windows files. What a toolshed.

September 30, 2011 at 11:38 am
(233) John says:

Hi there from Cape Town, South Africa. I just got off the phone to an Indian sounding lady, phone number 002024578826 which looks like Egypt form my phone book. She said that she was monitoring my computer and that it was infected and talked me through the checking porcedure. There were the Yellow Triangles and Red circles like she said, but when she told me to go to the ammyy site I told her that I am not interested and she got upset. I hung up and googled the ammyy thing and got here. I asked her where she got my number from and she said in todays modern technological world it is easy to check from Microsoft. But the strange thing is that I only bought the computer 24 hours ago and installed windows myself, and it has not been ACTIVATED, let alone given my info to Microsoft

September 30, 2011 at 11:18 pm
(234) Angie says:

hi im from australia just got a call saying that someone was accessing my computer from somewhere else in victoria got me to go to ammyy.com i started asking question on what company she worked for and how she got my number she then said she would put me on the phone to her superviser noone was there i hang up and googleed it found all these pages saying scam she just called back and i told her i wasnt intreasted in a scam she just hand up straight away

October 1, 2011 at 12:17 am
(235) Paul says:

I’ve had 11 of these calls in the last 6 months. All someone with a thick Indian accent and the background sound of a call centre. They’ve claimed to be from various companies and all either saying they can detect an infection or want to help me with a security risk. I have had a good laugh making a fool of them, mainly to prevent them calling others.

I told one guy he was an Indian scammer trying to hack into my PC and told another I didn’t even have a PC and he got most annoyed as we’d been talking for a while.

Luckily I haven’t fallen for this scam but I can see many people have. It must be coming out of India somewhere….. unless it’s just a coincidence that everyone says they’ve got thick Indian accents !

October 1, 2011 at 2:34 pm
(236) Jeff says:

Got the call a couple of minutes ago in Halifax, Canada. The caller was convincing enough as my computer has been slow. He got me to the point where the supervisor was trying to get me to go to http://www.ammyy.com. Boom. Red flag! I googled it and found this site. Thanks to everyone who posted comments; it was a big help. I told the supervisor politely that I had to go and he said “where do you have to go?”. I said “none of your business” and hung up the phone. Thanks again!

October 1, 2011 at 5:16 pm
(237) flower says:

if they are gonna try to scam people at least they should have people who speak english, that we can understand

October 1, 2011 at 10:41 pm
(238) Theresa says:

Well I got caught up with these guys too…now am wondering if they have access to my passwords, bank accounts etc.????

October 4, 2011 at 8:35 am
(239) PeterH says:

These arseholes called me today. I knew it was a dodgy call by their number 1234567890. Where do they get these numbers from? Tried to get me to go to ammyy.com, stalled them while I googled it and confirmed it was a scam. kept him waffling for over 30 minutes, and even when I told him I knew he was a scammer and I had been wasting his time and money, he still would not hang up. I left him talking to himself and making money for the phone company I have shares in.

October 5, 2011 at 3:24 am
(240) Alan says:

Yep, i just got stung here in Brisbane Australia by the same guys in the same way, however i was fool enough to listen to their waffle and not move the mouse as instructed. by the time the price of $300 was mentioned for a lifetime protection, i said what a bargain, and he got all excited. I told him i worked in IT and new that the C-net download was Malware and then told him to piss off! and hung up after i pulled out the network cable.
What i did to rid myself of their work was turn off AMMYY, uninstall the pc diagnostic tool from c-net (being malware)
Then i ran a programme i have on Pc for free called “Advanced System Care v4.1.0″ it found and fixed everything. Sweet as now!

October 5, 2011 at 8:14 am
(241) malcolm says:

I fell for this yesterday. I got as far as seeing the remote mouse running around on my screen and got cold feet and pulled the plug ( literally !! ) but I have no idea how far I have been compromised. I have notified all my internet banking and have either removed the accounts from internet facility where available, or notified them. I will not use credit cards on the net until I am sure that I am clean. Will use my son’s computer to do any urgent business. They tried to ring me back 3 or 4 times so they obviously didn’t get all they wanted. They didn’t sell or try to sell me anything – obviuosly they hadn’t got that far with their script. I have disabled remote assistance – but I think they might be able to get around that ( can they anybody?) -and re-formatted to prior to scam.

October 5, 2011 at 8:17 am
(242) Maxie says:

Well, I knew it was a scam when I went to the website and my McCafe blocked it xD. So I closed the website and hunged up. AND YES! they are persistent. they called me 3 times so I decided to call my friends so that they couldnt get through my line :P

October 7, 2011 at 7:17 am
(243) Ricki says:

During 6 months I have talked to Jack about 11 times. He has short memory (probably due to all people he calls). I live in Sweden – he’s all around! He had to work hard this time- today! I was prepared! He called yesterday and after he gave me the webbaddress I put the phone down. Waited 30 minutes and then I hang up. Today I have done the same and everytime he phones back (today 6 times already) I keep saying the phone went blank. He’s on the phone now, waiting for my computer to connect… I’ll let it go 30 minutes and then hang up. He calls after 40 minutes and he starts all over with the webbaddress…
So far http://www.ammyy.com, pclivesupport.net and support.me been mentioned.
The most fun is that he’s giving me support of a PC with Windows and I have An Apple! He keep asking for the windows symbol – I dont have it…
The number he is calling from are 0012747900191 or unknown or 0012747900198 or
I have done this with him now for say 6 hours all together. I hope I managed to take some of his time of calling others :-)

October 7, 2011 at 5:29 pm
(244) Teddy says:

I just got a call this morning about my computer is downloading junk mail, and they work from windows support by microsoft. Then ask me if I have a computer, knowing it is a scam I told the East Indian accent woman that I have two computers, one 286 and the other is 386DX the faster one, then she just hang up on me. LOL

October 7, 2011 at 5:53 pm
(245) John says:

They just tried again and i let them get a little further than the first time. I almost gave them the number and then told them sorry and hung up. I am from Winnipeg and have had a few people get this call from a local number. Sneaky buggers!

October 13, 2011 at 4:55 pm
(246) Gerard says:

I’ve been called by these guys several times before. Tonight i kept them on the phone pretending to follow their processes and when the ask what I can see? I tell them my screen is black. He told me to reboot and go through the process again. This time I told him the screen went totally white. Again we reboot and next time I told him the screen went blue. After 30 min he caught on I was wasting his time. He told me to leave the room as my computer was about to blow up. I asked will there be a big bang. He then started to call me a motherf@*ker and started to say what he would do to my mother. He then said he was sending me a virus. I asked would I get this in the post. I continued to wind him up and kept them on the phone for 40min. He was really annoyed with me – I could hear it in his voice. I cant wait till they phone again. Have to keep them on the phone longer next time.

October 17, 2011 at 3:37 pm
(247) enoch says:

Had the call… suspicious soon as I heard the Indian accent and that he was from Microsoft. Took me to Event Viewer as well. Told me I had a ‘new kind’ of virus that other programs couldn’t detect. Insisted he worked directly for Microsoft…. Googled and found this… thanks so much.

October 18, 2011 at 10:09 am
(248) Ann Macfarlane says:

I got the call yesterday – also from a man with a very strong Indian accent. Telephone number was the impossible 4020184989145.

Told me he was connected to Microsoft and that they had logged many reports of infections in my computer which would be causing it to bluescreen (which of course does happen sometimes). He wanted to help me eradicate these “polymorphic infections” His service was free and had to be done over the phone. He was persistent but not as persistent as I was in trying to get information out of him. I asked his name and after a slight pause he said “Rex……Rex Robinson” I told him I would look after my computer myself and not to call me again.

I then reported this to the police.

October 18, 2011 at 12:14 pm
(249) Jeff says:

I got a call today from an Indian sounding fellow. Having a healthy sense of caution, I googled AMMYY.com as he was talking to me rather than actually going to the web site. When I mentioned to him that googled results said this what a scam, he said he was sorry and hung up on me.

October 19, 2011 at 12:54 pm
(250) Arlene says:

Im sorry to say that i have fallen for this scam :( i wish i had seen this site earlier. i have given them my id that they asked for, and when the caller got anxious, i became suspicious and went to the Ammyy home page and seen the scam article and shut down my computer immediately. Can someone please give me info as to what i am supposed to do to resolve this problem i’ve gotten myself into. I am usually very cautious, but this particular day i was out of the zone. PLEASE HELP!

October 21, 2011 at 5:59 am
(251) Dave says:

Just had a call about this 5 minutes ago, Indian guy struggling with english so I made him repeat everything to me twice.

I am a pc engineer so I was aware of the scam, so I pretended to do what he asked me for 5 minutes then told him he was a f***ing scammer and he tried to defend himself saying he was legit etc…

So I called him a Nob and he said I shouldn’t speak like that cos all calls are recorded, so I got in as many 4 letter words and called him every name I could think of until he hung up.

Hilarious!!!!!

On a serious note, if anyone has been scammed by this and is concerned then you need to reboot your pc into “safe mode”. Once in Safe mode, run your antivirus and malware programs and it should sort out your problems.

CHEERS

October 21, 2011 at 6:13 am
(252) Dave says:

To add another thing, you should also run your uninstall program from the control panel and remove anything you don’t recognise that was installed on that day.

CHEERS

October 21, 2011 at 12:03 pm
(253) Lee says:

Got a call today and believed them, only because my norton expired last week and yet to resubscrbe so believed in that time my pc my have been infected. Went through all the crap with them they never told me that they would gain access but the second they said that they had access and the mouse dual was moving I removed my pc battery and kept them on the phone, I gather they didn’t manage to get anything from my pc as when he said he lost connection he asked me to go through it all over again when my pc was running, as he thought I was doing wat he wanted I was checking ammyy out on the web and checking my pc for any progs, nothing on my pc he kept saying ave you done it yet at that point I hung up and restored my pc.

October 21, 2011 at 8:38 pm
(254) Brenda says:

I did give access to my computer and now I’m wondering what to do! I do not have a recovery disc made. Do I need to back up my computer and if so, how do I do this? How do I back up without the program files?

October 22, 2011 at 10:59 am
(255) Debra says:

just got the same call as all the rest i never open the program i was like what is when did microsoft start callin people i hung the phone up rigth away he sounded like he was from India

October 22, 2011 at 2:27 pm
(256) Wren says:

Today i got a call about this scum. I listened to the caller and followed step by step but as i was doing this and gave my id i type in ammy admin bunch of scam claims and all. I did press start but did not press appect am i safe or should i restart my computer ( wipe everything)?

October 24, 2011 at 12:50 pm
(257) Elain says:

The phone rang while I was on my computer stating they were tech’s from Microsoft and were aware that I was having trouble with my computer and this was a call to fix all my problems. They are very good at what they do except they told me “why r u skeptical ” in a yelling voice of Arabic flavor. They almost had me until that and when I asked him what would happen when I enter this, he said we will fix all your problems, I said what problems , he said just type it in and you will see. I said no, you tell me what I will see if i type this is. He said I know what will happen but I want you to type http://www.ammyy,com and we will both see what it is together. I said no , they hung up. I looked this up and sure enough it hit me and I did not follow the instructions.
Thank goodness for the gut feeling.

October 25, 2011 at 10:34 am
(258) Annoyed Person says:

Hi, My morning was disrupted today by a bunch of con artists trying to scam money out of me on the phone (if I wasn’t switched on enough I would probably have believed it) I’ve purged my software of any viruses and changed all my passwords but you have to give them credit (drop outs that have nothing better to do than scam people out of money) To those people, Get a real job, and above all get a life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

October 25, 2011 at 2:04 pm
(259) qqwwee says:

Ha ha, They just called me and using the same excuse trying to get me to follow the procedures. I knew it was something fishy but I kept playing along. Until they told me about accessing http://www.ammyy.com I enter their address in Google and voila I got this page of warnings. I wastelling her this paging is saying exactly what you told me and the women finally hung me up. Anyway thanks for the warning and I got a good laugh after.

October 26, 2011 at 5:23 am
(260) Very annoyed person says:

My son was victim to this scam yesterday morning. Didn’t buy anything but they did apparently get access to his computer as the mouse pointer was moving. He’s changed all of his passwords – the number on the phone (after dialling 1471) was 0123 456789. Clever people – it must be profitable for them but its a despicable practice. Hope they get caught.

October 26, 2011 at 8:54 am
(261) Allen says:

I have an IT Tech company I run and have been well aware of this scam. I advise all my clients and their employee’s about this scam.

Have had these guys call numerous times here in Ontario. String them alone for about 15 minutes then I grab an air horn I use for boating. I point it at the phone and give it one good blast.

Seems they always hang up at that point. Hope they have a busted ear drum but do enjoy each call from them. LOL

November 3, 2011 at 8:57 am
(262) Carl says:

I also fel for this scam Indian guy addressing me as “genman” and on three different occasions pretending to be somene different but the genmans term dead giveaway, but i suffered badly because although i did not buy his product he must have had access to my computer because the next time i opened internet explorer and tried to read my emails my comuter crashed and gave me a blue screen with a fatal error warning and i cannot use my computer anymore. Iwould like to know what address these people operate from becuase i would like to pay them a personal visit if they are based in the UK and “thank’ them personally

November 5, 2011 at 6:32 pm
(263) sam says:

It just happenned to me >:( …a guy called saying that my pc was running slow and that he would try to help me…as they had receive error reports from my pc….i permitted them to download AMMYY and allowed them to control my pc…(i know how stupid am i) any way they started to access my command prompt….(my pc is quite slow) they started to question what was happening as they were not receiving any data from pc…i started to panic and i told them that i didnt trust them….they started to speak in another language and and i interrupted the command prompt…but am worried because i cant find any files to uninstall and i’m unsure what to do now….help please….do u think they managed to get into my pc??…they were unable to successfully complete there pregress..

November 9, 2011 at 3:08 pm
(264) angela says:

just had this happen to me here in northwest fl. caught it before they got control hopefully cussed the bastards out threatend to call fbi and report them to florida attorney general. demanded supervisor hung up on me.wondering if i should go ahead and report them to fbi

November 10, 2011 at 2:42 pm
(265) Kat says:

They tried to get me this morning while I was on my computer. I heard the exact pitch that everyone else did. As this Indian man tried to verbally strong arm me I grew suspicious. I informed him that I didn’t trust him and would immediately shut down my computer and take it to my own IT person. As I tried to say good bye the man just kept talking trying to convince me do what he wanted so I hung up. However less than two minutes later I was called back by another man continued to convince me to comply. I had to threaten to call the FBI in order to get them not to call me again. I then ran a full scan of my computer and it seems I was spared the problems that could have occurred.

November 10, 2011 at 6:32 pm
(266) Maria says:

well what i Feel that these Scammers are Available in United states of America ,This is the head office address which is located in America itself(Ammyy LLC Address: 600 University St, Seattle, WA 98101, USA)
when i saw the website of Ammyy.com and clicked on contacts i got this Address from that website.so i think that the company which is in India all are American companies.

November 15, 2011 at 9:44 am
(267) Taylor says:

Today I got the call. It was this Indian guy claiming to be from gigabyte solutions. I have warranty on my motherboard. I don’t know how he would have been able to know that I run a gigabyte, or maybe he took a shot in the dark. He instructed me to do the following: (if someone on this could do this too, and report their findings that would be great)

Click start RUN type in “eventvwr”
A menu will pop up
on the left click custom views
then underneath that sub menu click Administrative events.

Mine came up with 25,500 errors and warnings.

Now i assume this is regular for all machines to record but maybe it isn’t. Tell me what you guys get. I am interested to know. Thanks!

FYI: I hung up on the guy when he told me to go to ammy.com. All i had to do was type it in on google before opening and google autofilled the rest. “ammy.com scam”.

“That’s all i needed to know thank you, good bye”

I think he was exploiting these errors because people might not think its natural for the computer to record everything that happens.

November 19, 2011 at 8:26 am
(268) Derlboy says:

Just had AMMYY on the phone, I had some fun keeping them on the phone.
I knew exactly what this call was, so when it got to point of selecting the download for the remote access software, I decided to come clean.

I work in IT security, one of my jobs is to secure systems from this type of crap. I did enjoy telling them

November 21, 2011 at 12:14 am
(269) Rita K says:

Well, these people called me 2 weeks ago. I couldn’t understand anything the guy was saying and hung up. They called again the evening of 11/17/11 and, like others, I had been having trouble with computer hanging up, blue screens, slow, etc, so thought they were legit (hanging head in shame)…dammit…I knew better. Needless to say, he was in my computer in no time…I kept trying to find out what he was doing and why and he just kept doing different things. I finally hung up.

I shut the computer down and turned it back on the following morning, removing AMMYY and running AVG and Malwarebytes…nothing came back, which it probably wouldn’t have. Each day following, computer would get stuck on Windows Welcome screen and finally completely kept me out. I took my tower in to my brother who builds, repairs and cleans computers. He’s worked on it the biggest part of today. Called me to tell me it was all F’d up! Had to start completely over, reformatting, etc….rather upset with his sister to say the least.

I was wondering, before I contact my local police and sheriff dept’s, along with the FBI Cyber Crimes Unit, whether any of you happened to write down the phone number that came through when they called you? We have two cell phones and a land line, and I can’t remember what phone the call came through on. Since I haven’t deleted any history from any of them, I thought I might be able to figure out if I saw any similiarity.

November 22, 2011 at 2:02 am
(270) Roger says:

Hahaha! So as they’re leading me through the process, I’m constantly searching all the steps they tell me to do online. Once they get to the part where they tell me to go to ammyy.com, I do a search for “ammyy scam” which (surprise!) brings me to this page and others like it. When I tell them that I’m on about.com and it’s telling me that it’s a scam, they tell me, “this is not a scam” and hang up on me. PWNT

November 23, 2011 at 12:11 pm
(271) Rene says:

I just had the same scammer on my phone. His English was terrible so I had a hard time understanding what he was saying. After some time, I found out that he instructed me to go to the ammyy.com site. Strange for a microsoft guy! At this point I asked him to specify my IP address, in order to at least verify that my computer is indeed uploading some data as he claims. He could not give my ip address, but to my surprise, he was able to specify a proper clsid in stead. I still didn’t believehe was for real, as everything pointed in the opposite direction, but this puzzled me a bit. While on the phone, I googled on this and found out that this was the clsid of some arbitrary program that he apparently happens to know. It is not some unique identifier of my pc. Finally he asked me whether I would go the ammyy.com in order to solve my problems. This damn hackers ;) All in all, I was able to keep him on the phone for more that 16 minutes. I believe this was an international call :)

November 24, 2011 at 11:01 am
(272) Julius Olsen says:

Ammy are nopthing if not persistent, had two ‘phonecalls this morning using the reason or hinting that Microsoft Windows were employing them to contact people who had clicked on “Send error reports”. I had trouble getting rid them, one persisted and wanted to transfer me to his Magaer. I would warn elderly people like to take great care of these type of sales persons.

When entering their requested address, AVG came up with a warning…..

Julius Olsen

November 24, 2011 at 6:43 pm
(273) Paul Johnston says:

These scammers have called our house on at least 10 occasions, ever since they managed to get access to my Son’s PC when my Wife & I weren’t home. He is disabled, and didn’t know better. Anyway. I think there are more than one group out there doing this otherwise they wouldn’t keep calling back after I called them out the first time on their scam. Always call with a different number too. Last one was today. After the East Indian lady who barely spoke English started telling me about this problem with my Computer, I simply said, “What problem, I don’t own a Computer”. Without another word she just hung up the phone! These scammers are gtting really annoying!

November 24, 2011 at 7:53 pm
(274) Phillip says:

Yea, I just got this call on Thanksgiving day 2011. They claimed to be Microsoft 35 technical support claiming that same message of viruses sending info. So I played along long enough to get the website ammyy.com and did a search on it while I had them on the phone. Thats when I saw the first link pull up saying it is a remote pc connect software and then a couple of links down this link of the scam. I immediately told the guy I thought that was what he was and I would have nothing to do with his scam and to f off and hung up. Watch out for these type of scumbags people. Most companies will not call you about miniscal stuff.

November 25, 2011 at 2:38 am
(275) Angela says:

A man with a heavy East Indian accent called our home in Saskatchewan Canada from 206-274-6833, he CLAIMED to be with Windows or Microsoft. My husband wasnt on top of his game like usual as we HAVE had some issues with his computer in the last month and he DID send reports to Microsoft about them. This guy said that they had received several error reports and was calling to help fix them. I couldnt hear what the guy was saying, only my husbands part of the conversation and started catching on to what was going on, almost too late! The guy had my husband go to http:www.ammyy.com and download the program so that they could fix the computer by remote!!!! Lucky for us I had started looking into what was going on. These “people” are getting folks to hand over access to their computer!!! And all under the guise of being part of a TRUSTED company!!!!! Im warning everyone I can. I’ve looked into Ammyy itself, it is not the problem, it’s the people that are using it to steal from you!!

November 25, 2011 at 4:19 pm
(276) Rae Ann says:

This SCAM is now running in Wisconsin USA!!! I almost fell for it until I read what was posted about Ammyy on the web search page… SCAMSCAMSCAM!!!

November 25, 2011 at 4:39 pm
(277) Darren says:

I got a call this morning. I was immediately suspicious as my cordless phone was thankfully off the hook and was able to see who was calling and it came up international. A guy calling himself Alan but spoke with an Indian accent claimed to be from Microsoft. He would not give me a number to call him back on when I said I was busy so decided to play along and see what he would do. He asked me turn my computer on and asked me to open event viewer which I did. He then directed me to the Ammyy website. Thankfully Ammyy now have a warning on their homepage which I clicked on. It basically said that scammers were using Ammyy to access people’s computers and if you receive an unsolicited call to hang up. I pretended that I was unable to download the program at which point he said he would get his supervisor at which point I hung up.

November 27, 2011 at 11:31 pm
(278) Katherine says:

Just had a lady ring me, Baxter Victoria Australia – same ammyy scam – i wasn’t sure at first but when she asked me to type in http://www.ammyy.com in my run box i realised what was going on (thank god), they are now asking people to go to the web site via the run box so that you don’t see all the scan warnings etc that you see when you type into Google or explorer.Told her that my antivirus wasn’t letting me do anything (while i was reading all the stuff online about the scam), said i would get my son to call her back. Got a name & phone number from her (ph number doesn’t answer). I can imagine that a lot of people are going to fall from this, i have posted a warning for all my friends on Facebook!

November 28, 2011 at 7:59 am
(279) CoMama says:

Just had this scam call me here in Switzerland. I’m used to dealing with my company’s IT in India for my work, so at first I thought it was my work IT department calling (via call forward to my home number) to tell me I have a virus. Then as they talked with me, I realized they had no idea what they were talking about, as my work computer has a closed platform. Finally I realized they weren’t from my work, and they got me to check my personal pc for errors and warnings (of which I have about 20 per month). They told me these were all signs that my computer was seriously infected and that they can help me get rid of these. Then they told me to enter ammy.com into my browser (but instead of that I entered it into the search window to see if any scams came up). At one point I was handed over to a manager, with an American name, but with a strong Indian accent.

November 29, 2011 at 3:14 pm
(280) Annie says:

I fell for the scam and they loaded software on my computer and I don’t know what to do. I would appreciate help.

December 5, 2011 at 10:55 am
(281) Damilola says:

This just happened to me. Can’t stop thanking God because I’ve fallen for crap like this before and it wasn’t funny. Guy called back 4 times after I copped and he went on this spiel about how we’re both young people and he’s just trying to help me. Thankfully my internet wasn’t connected so I wasn’t able to get to the ammyy.com site. I’m still pretty shaken.

December 7, 2011 at 5:21 am
(282) nic says:

in uk just happened to me- stupidly clicked download on ammy.com then smelt a rat (finally) but prob too late….did not give any details to them bt y lap top now glows green when on internet? what can they do????

December 7, 2011 at 6:03 pm
(283) Steve Jones says:

dont worry ammy is a good site for remote accessing the computer it can be used for windows.if you recieve a call from virtual global solutions of your windows operatin system,thts correct.please believe them

NOTE FROM ANTIVIRUS: I could delete this comment but decided to leave it in because it demonstrates yet another link to India. The IP address of the commenter is 115.119.101.110, registered to Tata Communications, a data and voice carrier located in India. So basically, someone in India claiming that these scams (which appear to originate in India) are not really scams. Ha! :-/

December 9, 2011 at 6:41 pm
(284) david says:

went to ammyy .com they showed me the viruses but i did not download anything am i in trouble

December 10, 2011 at 4:28 pm
(285) Nonso Chuks says:

I just received a call on my home phone from these scammers, the minute he started talking, I figured he was a scammer so i lead him on. He was ‘directing’ me on steps to locate the errors on my computer and it was when he asked me to go the their website that i spilled the beans on him. Asked me to open a webpage, and clear the current address, and then type in the ammyy.com, while he was telling me to do these, i was busy doing somethingelse and made him believe i was actually following his directions. So when he told me to download and connect to their server, I asked him if he expected a computer Engineer like me to agree to his request and told him i knew all along this was a scam and before i knew it, my phone’s dialling tone came on and there, he had already hung up. Too funny.

December 19, 2011 at 3:35 pm
(286) Cristina says:

Just got a call too saying he’s from DELL tech support and they are going out of business and will refund us $299 since they can’t service us anymore…had an Indian accent and was about to believe him. I searched for http://www.aammy.com and thank God I saw this! I hang up the phone….

December 21, 2011 at 5:47 am
(287) Amin Lasinde says:

blaming Ammyy Admin to be a theft’s tool, is like
calling your house mate at home and let her open the door for a person that has called you at work and have told you he is a police officer and has to investigate in your home. and when he has robbed your house, you fire your house mate because she has opened the door????

to let someone access your PC YOU have to:

- download Ammyy from a website which clearly state the propose of the software)

- execute Ammyy (and starting with Vista confirming the execution several times)

- give away your ID code

- confirm that some one from outside can access your computer (and that for every single connection)

sorry but for that much of stupidness there is only one person in the world you can blame, and that person you can see when you look in the mirror :)

December 21, 2011 at 6:18 am
(288) Common Punter says:

Call at 1100 GMT on 21/12/11. Claimed to be from “Windows operating system for your computer”. They had received reports in their “centralised windows server that my computer was infected” with the plague or something. Later on in the conversation when asked if she was from Windows she said “yes, that’s right”.

Asked me to run event viewer (eventvwr) to show me the errors and warnings that exist on my computer. This is a normal scenario with Windows operating systems.
Then asked me to access ammyy.com. When I quizzed her as to why we weren’t accessing a Microsoft site she deflected twice before hanging up. She’ll never make a sale that way!
Now I’m leaving this message here and reporting it to the cops and to Microsoft.
Never download/access external info on someone else’s timeline.

December 22, 2011 at 6:07 pm
(289) Mini says:

Received a telephone call from a company iding itself as Microsoft claiming to be receiving notices that my PC was running slow, reporting error and was infected with viruses. When I was asked to go to the internet and access ammyy.com, I asked why, then asked to speak to a supervisor because I didn’t understand why I would do this. The supervisor id himself to be Ricky explained more in detail why I needed to do this. I asked a telephone number to verify who they were; gave 1 800 219-4191; he said to ask for him or the first I spoke to. I thought why, but instead called back the number on my caller ID which was 425 998-1533 (thinking since it was Microsoft); instead it was the number for the FTC….the lady at this number transferred me to consumer affairs, listen to my story and referred to my states Attorney General’s office to file a complaint (I live in Texas 800 621-0508) I called the 800 number first given to me by “Ricky” and found it to be a telemarketing company with no connection to the so called “Microsoft” company. I passed along this information. The had me talk to a company manager…so appears the so called “Microsoft” company is a cover to gain access to our computers….I intend to spread this around to prevent anything happening to my friends and family….you should do the same.

December 23, 2011 at 3:00 pm
(290) venetia says:

received a call today from the scammers with the thick accent, I talked to him for about 20 minutes then he finnally directed me to Ammyy.com where I went and started to read the comments on that page while he was telling me to click on the green button. I read to a certain point as he talked and it said hang up and I did. My phone rang after that for 20 minutes straight with different numbers showing up such as unavailable, 999-910-0103, 0-000-0000 and so on. I am so glad I wised up after reading the caution articles.

January 4, 2012 at 1:03 am
(291) Mark says:

I got the same call today. Thank God I knew it was bogus. It was fun messing with him for 20 min! My favorite was when he was telling me the website and I kept repeating it wrong. He finally got mad and hung up! Idiots!

January 4, 2012 at 12:34 pm
(292) ashley says:

i recieved this call today and stupid like was going along with it for ever so long , not realizing it was a scam, should of known better but having said that i downloaded the ammyy program and he was on the phone waiting for me to accept whatever the next step was and ended up i never but i did see my cursor move before that and he got disconnected a few times and call back again and then finally the last time he got disconnected when he called back i never answered, but im not sure whether it was too late, because i do believe he got ahold of my i.p. address but wasnt 100 connected to the computer..what should i do?

January 5, 2012 at 2:59 pm
(293) Charles Elder says:

Just had the same call , i’m in scotland but being computer savvy i pegged it straight away

January 6, 2012 at 6:08 am
(294) Kristine Kristensen says:

Had the same experience- in Denmark, and was fooled – did find that it was strange and would not pay for any service, however alowed the Indian guy to get access to my computer. I’ll reinstall the computer prior to this date. Just wonder if I need to make new paswords for everything?

January 6, 2012 at 6:36 am
(295) garry says:

just had a call and found this sight as i was on the phone told the lady it was a scam and she hung up on me lol

thanks to this sight for being here.

January 6, 2012 at 12:28 pm
(296) KRAZYCOUG says:

just got woken up w/ a call from a guy w/ a heavy indian accent, while still groggy he started grilling me about my computer being slow & he was from Microsoft & he could help fix any problems. He asked me how long I had the computer then asked me 2 fire it up & go 2 this site he called ammy, well since I was so rudely woken up on my day off & now I had 2 fire up my computer I started 2 wake up, especially since cold starting my computer takes a while 2 cycle through start up procedures. now that I was awake & he was pressing me to get to this ammyy site I became verrryy wary, BECAUSE I NEVER ALLOW ANY REMOTE ACCESS UNLESS I START IT, but I logged on 2 ammyy 4 kicks 2 see what it was about and was directed to this scam alert site from NORTON. See it pays to have good security and update it constantly KIDS. P.S. DON’T WAKE UP KRAZYCOUG EARLY ON HIS DAY OFF HE DON’T LIKE IT!!!! BWAAAHAAAHAAA

January 6, 2012 at 7:29 pm
(297) Laura says:

They got my father. I wish I had been visiting for the call… I am NOT tech savvy and have no idea how to deal with this. They even now have his banking information along with access to the pc. 200 bucks well wasted. Poor dad.

January 6, 2012 at 7:30 pm
(298) lorie says:

Ilive in northern ca.. They must be doing this area now. I just recieved my call from a man claiming to be from microsoft directing me to go to the http://www.aammyy.com site. After seeing that sie I relized that there was a lot of comments from people getting these calls. I too almost got sucked in from this heavily accented indian guy. Today’s date is 1-6-12 so it is still going on. Watch out !.

January 8, 2012 at 11:04 pm
(299) Alice I. Shinn says:

I was called yesterday. A man stating he was a Mircosoft consultant. I was on the phone from 9:30 Am to 5:30 PM. He ran me through all of the things you have on your scam alert. Ammyy.com. Showed me the viruses on my computer, tried to set me up on Western Union for payment. I agreed to $35 a year. The Western Union center kept going off and I would have to repeat (2) to no avail. Then a manager came on asked me to bring up my notepad, I put name, address, phone numbers, visa card and back number. Then he hooked me back up to mirosynces(?) not sure of the computer page. Then it was $80 for one year. I told him I did not agree to $80 but $35! I called my visa card and they told me to wait until our bill came, check to see if the amount has been charged, then call and refuse payment then. The phone numbers that they used to call me were 545-431-300001 and 510-943-3040. Hopefully this might help you to stop them from scamming anyone else. I did hang up on him, and turned off my computer. Don’t know what else to do about this. Thank you for having a page to vent my nerves.

January 11, 2012 at 12:11 pm
(300) Trevor says:

Thank you for starting this page! I was able to avoid any scams from happening today. I got as much info from the scammer…. “Steven Williams” at “Board & Solutions” with his # “302-261-5402″. I don’t think he will be calling again, but if so what should I do to get him caught?
Thank you,
Trevor from Minnesota

January 11, 2012 at 1:32 pm
(301) Denis says:

Got a call from Software Solutions quoting my name and address said they were telephoning people in Ireland. Told him I objected to being “spoken down to” and that I was well aware of the microsoft start button and other microsoft features etc. after 30 minutes. Eventually we got to ammyy.com I refused to give him remote access (under ANY circumstances) and googled it. This site confirmed everything for me.

PS a friend got same call 2 months ago. Kept saying he couldn’t find the start button on his keyboard and that his screen was flat, ie no buttons on it! For some reason the caller hung up on him!!

January 11, 2012 at 6:54 pm
(302) Kim says:

I just hung up from a great chat with these guys. I spoke with a script readeress named Cam then Daniel Johnson the technician Sam Martin who forgot HE was the “technician” for a few minutes. I then unpIugged my modem. I asked where he was from. He said California and his parents were born there. His accent was not Surfer Dude.

He said he was calling from Toronto and when I asked how far he was from various landmarks which are not even in Toronto, eg Old Montreal, he said “a few kilometers”. Chuckle Chuckle.

Meanwhile I checked your site. Then I had some more fun talking about my 7 computers and so on….
love talking to telemarketers. They’re better than TV.

Thanks for heads up.

January 12, 2012 at 3:05 am
(303) Eugene says:

Dear users of Ammyy Admin

Unfortunately, there are some cases of malicious use of our software noticed. Please be attentive and never grant access to people you don’t know personally or whom you don’t trust.

!!! If you receive a phone call claiming to be from ‘Microsoft’ or someone claiming to work on their behalf, telling you that you have a virus on your computer or some errors which they will help you to fix via Ammyy Admin, it is definitely a scam.

Ammyy Admin itself absolutely safe software but due to its ease of use and free availability it may be used by scammers.

If you became a victim of scammers please see the link which may help http://www.ammyy.com/en/admin_mu.html

Kind regards
Eugene
Ammyy Inc. Team

January 17, 2012 at 1:38 pm
(304) Wised Up says:

Someone just called me a few minutes ago rolling out the typical MO. I did not fall for it. After he told me to go to a website AAMYY.com, my search engine listed a link stating that this is a scam. I read this back to the caller and hung up. I didn’t think Microsoft would ever call their customers as I know they do automatic updates of security patches on a periodic basis. Did they really think I’d be a fool to fall for such scheme?

January 18, 2012 at 2:46 pm
(305) Cosmic_Zap says:

Just had my second call from these jerks, and I love messing with them. This guy told me his name was Ivan Drago, and that his phone number was (999)999-9999, HA! To add to the humor, I was online re-registering on the Do Not Call registry when he called! Please, if you have some time, waste theirs so they can’t hook some poor old lady into wasting her money.

January 18, 2012 at 4:52 pm
(306) Mel says:

had this happen to me and i fell for it. got all the way to the part where something popped up and he said read me your id number and i did. i ran my virus protecter and it hasnt found anything. no new programs have been added… but im still worried. do they now have access?

January 19, 2012 at 4:11 am
(307) Rose says:

I just got a call from them. I live in Australia.
I thought the caller sounded dodgy but they called just as my internet stopped working and I had to restart my laptop. Coincidence?
How did they show me errors?
Anyway, I hung up when I was told to go on the website and they tried to ring back.

January 21, 2012 at 1:01 am
(308) Yes says:

I’m in Australia and I have seen most comments recently have also been from people who live in Australia. I foolishly downloaded the ammyy software. The woman gave me two options: paying $500 for Microsoft packages and $300 for some Global package. I told her that I am underage (which I am) and that it is not in my power to make decisions about that. I genuinely believed her and she referred me to the technician who told me to put the phone on hold and ask my mum for permission. I said she wasn’t home and he said he will begin the installation of these packages which I would pay for later. I said no and kept saying no and he was very persistent. He eventually hung up on me. I have seen my cursor moving. I use a laptop and the mouse on my laptop isn’t working so I use a USB mouse. I saw the cursor moving without my touching the mouse so I unplugged it and it continued to move. I know they still have access to my laptop and I hope they are enjoying me typing this message and reporting them to fraud. PLEASE no one fall for it!

January 21, 2012 at 5:24 am
(309) David Cady says:

I just received a call from these people too. They tried to sound very convincing, but I was very skeptical – I’ve had PCs for nearly 20 years and I’ve never received a cold call from MS tech support. These guys had a bogus answer for everything.

The supervisor finally came on – an Indian man named “Kevin thompson”. I’m sure he was Indian because as part of his method to convince me he gave me a phone number to ring him back on with an Indian country code.

Fortunately, I also have a laptop, so while I was talking to “Kevin” about my desktop I was researching scams. It took no time to hit a description of this scame which mapped to what these people were doing word for word. Even when I read this description to “Kevin” over the phone he still insisted that he was legitimate. I informed him of my intention to report him, then hung up.

Part of the information I found when researching is that MS DO NOT make tech support cold calls, nor do they have 3rd parties make them on their behalf. Do not be fooled.

January 24, 2012 at 10:20 am
(310) Jean PAscal says:

Had the same call today. same indian guy, same modu operandi, same program. called Phonebusters. They told me it is the biggest scam in Canada right now.

January 25, 2012 at 1:24 pm
(311) David Cole says:

I received the same call today 01/25/2012. Same guy from India. They are very persistent. On the funny side. I had formated my hard drive this weekend so there couldn’t be anything sending anyone anything.

January 25, 2012 at 5:09 pm
(312) Norman says:

I had the call yesterday. I was suspicious but wanted to see where he was going. When he asked me to run a program I Googled it and came up with your page.

If you have the time the best thing is to keep them hanging on and waste their time.

January 27, 2012 at 5:31 pm
(313) evets says:

They are still at it, they rang me at home today 27 Jan 2012.. Windows Permier Customer …Blaa Blaa…. very convicing Asian accent….i ask how could i be sure your are not scaming,… ring me on this number……bla..bla.. i smelt a rat and hung up!!!!

January 28, 2012 at 4:52 am
(314) David says:

Just been contacted same scam went onto ammyy site but didnt download anything. Always be suspicious when somebody cold calls you and wants you to download anything

February 1, 2012 at 2:19 pm
(315) Alex says:

Just had a call from AMMYY and managed to keep him on the line for 20 minutes. Told him my computer took 15 minutes to start and he believed me. Had a bit of fun for 5 minutes, then asked him if it made any difference if I was running Linux instead of Windows He hung up on me!!!

February 1, 2012 at 3:26 pm
(316) Allicat says:

Same as Post 159.
Thought it was suspicious that…
1) Windows was calling me personally… really?!!?
2) That they could see my machine through several firewalls (They claimed that all my firewalls were broken).
3) That they would brazenly give me a url to enter to my browser… seriously?
So, like Gaelin, I entered the url into a search instead of my browser and came up with this scam article. I told them to take my number off their list and they were a scam. MAN! They would NOT HANG UP! I hung up on them, but not before I reminded them that federal law requires them to remove my number if so requested.
SCUM!

February 1, 2012 at 11:49 pm
(317) JDinKY says:

Got the call this afternoon. Took about 10-15 minutes of horrible english, but…………..Turds got me to download the ammyy software. Did it against my better judgment. After a few minutes I knew I was that sucker born everyday. I started yelling at marble-mouthed dude to cut the connection. Did this about 3 times and he finally hung up. Could see the mouse still moving trying to open stuff up. Pulled my connection out of my router, then restarted my computer. Checked everything and ran a deep scan. I reported it to the FBI. You would think after over a year, something could be done.

I usually catch this stuff easy, today just wasn’t my day. Next time I’ll bring my A game.

February 2, 2012 at 4:26 am
(318) davo says:

Thanks Google and About.com I was quick enough to see this AMMY.om is a SCAM? He was not happy when I read out some of the comments, his suporvisor cut me OFF The old surporvisor roo we used to do that in the double Glassing game. Its like allowing a thief in your home and feeding at same time,

February 2, 2012 at 10:29 am
(319) david budge says:

AMMYY uses e-marketing terrorism to gain access to personal computers! Their contuinal harassment is offensive and they cause distress and harm through the malinformation and false technical diagnostics. This website (www.ammyy.com) should be officially blocked as intrusive and malicious e-marketing.

February 4, 2012 at 3:50 am
(320) Nora says:

I’ve gotten several calls from these folks in recent days…first couple I couldn’t even understand the woman’s English so I just hung up. Then tonite a guy called. When I hung up on him, he called right back, so I went along to see what he would tell me, all the while letting him know that I was pretty sure he was trying to scam me. He was really persistent, and I acted a little less computer savvy than I am, to see what he’d say. Then he had me look at all the files that were supposedly ” corrupt” and I saw the dates on the files were from when they apparently originally set up the computer (quite a while before I bought it brand new, a year or so ago) so they obviously weren’t something that was being downloaded to my computer every time I went on the Internet, which is what he told me.

Then he put a “senior technician” (or some such BS) on the phone and they wanted me to go to ammyy.com which I did, but just long enough to look at what it was and not click on anything. I asked him for the company name again and was told “247 PC Help” and asked him for a number where I could call them back and he gave me one with a 307 area code. Didn’t try the number but I’d be willing to bet it is out of service. After I took down that info, he seemed quite happy to get off the phone with me, since I’m sure he knew I had figured out that they were anything but legitimate.

February 4, 2012 at 11:11 am
(321) Incubys says:

Had the call today .. Very strong Indian accent hard to understand .. Went thru the Event Manager check .. Let him take me to the AMMYY website .. Queried why it wasn’t Microsoft remote access .. He became annoyed transferred me to Supervisor .. Supervisor tried to convince me to allow remote access .. Told him they claimed to be from Microsoft which he denied .. Pointed out that by claiming to be Windows Support and not giving their actual company name that they were inferring they were from Microsoft .. I kept asking for their company name which he never gave .. Supervisor kept talking over me telling me to give them access .. When I shouted at him to shut up he hung up !!

They are very convincing and I can understand why people are taken in .. As others have said :

MICROSOFT WILL NOT CALL YOU UNSOLICITED !!

If in doubt take their details to call them back .. Or request they call you back another time. Then check them out. If legit they will be help with this

Regards
Andrew

February 4, 2012 at 7:03 pm
(322) gina says:

I just recieved a call from a guy with a heavy Indian accent. He said he was from microsoft and i need to get on my computer now because Hackers were attacking my computer. I kept himquestions on how he would know and he kept saying we microsoft. He told me to go to ammyy.com. I told him I have to talk to my computer administrator first. I asked for his name and number and that I wanted to contact Microsoft myself. He paused for a long time so I hung us.

February 5, 2012 at 3:03 am
(323) Rustybrain says:

I’ve just had another one of those calls. When the indian gentleman told me he was from Microsoft andwas going to help fix my computer I told him I was delighted as my internet was not working at all.
Actually this had been true earlier in the week when BT had decided to connect someone else’s number to my home and disconnect my line. BT are almost as annoying as these indian scammers and their call centre for faults is answered by indians.
This indian gentelman didn’t seem at all perturbed by this and said he would fix it for me. He went through all the rigmarole described above and I told him I was just getting a message saying that I had no internet connection. He then told me I had a problem and needed to call my service provider. I told him I thought he had been phoning to help me and asked when the engineer would be visiting me to fix it. He disappeared quite soon after that.

February 6, 2012 at 3:40 am
(324) Oliver says:

Hello folks,
I’m from Switzerland and just got called this morning from the nice guy from India willing to help me to sanitize my workstation. he presented him being from Microsoft support and that my PC was reported to have junk files. Well, which PC are you talking about ? well all, he said.. And finally asked me to open the ammyy.com site to launch there analyzing tool, Was a bit I just said that my internet access was not working unfortunately. He asked when he can call me back, I said I do not want to be called again, and hung up..
Will see if they will try to call me again or not.. Just to play a bit more with them to take a bit of their time also.
Be careful, this is a phone-scam ! Be warned and do not accept to install anything from them !

February 7, 2012 at 12:31 pm
(325) Jason says:

These smarmy little buggers woke my wife quite early this morning and told her the same thing – she knows that it’s pretty fishy to have a call like that – and quite honestly is not comfortable dealing with computer issues – she managed to get them to call me.
I was able to listen to the guy for nearly 20 minutes and recorded everything – I finally stopped him and asked him point blank how he knew it was from our computer and how he got our number – he refused to answer how he got our number but said it was from our computer reporting back to Microsoft.
I told him I ran a mac and he persisted with me that my computer was damaged and was causing major havoc. Hahaha. I then told him that I had recorded the call and that would be sharing it with the RCMP (oh yeah – forgot to mention – I am in Saskatchewan, Canada).
I asked him to put me through to his supervisor and he said, “I am the supervisor.” To which I asked him for his phone number – he gave me 1-315-633-3110. He wouldn’t give me his name and grew quite uncomfortable and finally just disco’d the call.
I wonder if Microsoft – as technologically advanced as they are – have the ability to stop these fraudsters? If so – why haven’t they? The governments are all worked up about people downloading music and movies and seem to be more interested in protecting the wealthy than they are in protecting us – the lowly consumer. Surely someone can track these bandits down.
But Who?

February 8, 2012 at 7:22 am
(326) Robert M says:

Same thing in Sweden – played along to go to website and download. They hung up when I asked how do I know you’re Microsoft?

February 8, 2012 at 3:35 pm
(327) ssl says:

I got scammed today what do i do now

February 8, 2012 at 9:08 pm
(328) Sash says:

Yes i had a guys call me yesterday with an heavy Indian Accent, but lucky for me i know windows/microsoft never call but we have to call if there is a problem. And they say they are calling from Singapore.

But all bogus…..More over that accent could be Pakistani as well…

February 9, 2012 at 2:53 pm
(329) Tonya says:

Lee,
I just got received a call from these people, did grant access but while he was telling me I needed to purchase software, I hung up and then shut down my computer immediately. Can you walk me through this clean-up you are speaking about…please help I work from home.

Thank you

February 10, 2012 at 2:19 pm
(330) kelly says:

Hi, have had the same call this evening in the uk. Let him explain to me what was wrong with my computer but refused him access to it! No way is anyone having remote access to all my details. What arses! maybe they should go out and get a proper job rather than sitting on their fat back sides and scamming honest hard working people!!!

February 10, 2012 at 3:20 pm
(331) Denise Cote says:

Feb. 10, 2012. I live in Canada and the scam is just getting here. I received a phone call also from a heavy accent Indian guy, saying that they had received warnings that my computer was infected with virus and spyware and worms, and you name it. He was going to talk me through the whole process of cleaning up my computer. I knew about this scam but I thought I’d play with him for a while. I kept saying: oh my goodness, I can’t believe my computer is full of virus. Are you sure about this and on and on and on I went, wasted half an hour with him but I’m retired so have lots of time. Before I finally got really tired of his persistence, I asked him if his mother knew he was scamming little old ladies, and then I hung up. At least while I was on the phone with him, he wasn’t scamming anybody else.

February 11, 2012 at 2:18 am
(332) NZ KID says:

did i grant them access if i pushed run and gave them some sort of number

February 11, 2012 at 6:42 am
(333) Paul says:

I got conned by this company who claim they are Microsoft, and they are based in India,i made the payment of nearly £500 through pay pal,
i did get my money back from my bank,then my bank got it back off pay pal,this was a very traumatic experience that went on for nearly 2 months.

February 11, 2012 at 7:48 am
(334) Michel says:

Some older friends of mine just bought their first laptop and ask me to get it set up for them I was just ready to leave them when the phone wrang and guess who that same support team telling them that they had been monitering their computer for a few months and it was severely infected and they neede to follow their instruction so as new user and not verry familiar whit computer they handed me the phone as soon as I mentionned that i was a tech and just activated the system they hung up on me aweek later they received another call and my friend told them they would have to contact me as they knew nothing about computer but to play solitaire that was their last call and no one ever contacted me Even Canadian are at risk

February 11, 2012 at 8:02 am
(335) Gerry says:

I have had a couple of calls in South Africa. Just hang up on them!

February 11, 2012 at 9:17 am
(336) Rob says:

I love these scam calls, I can really vent my anger with some good old British politeness.

e.g. “Why don’t you F^&*%$$ you ^%%$£” Your mother is a ^%$$£”$%
If I ever find you I’ll rip your ^%$£$££ throat out.
They seem to get the message very quickly “

February 14, 2012 at 9:43 am
(337) Anna says:

I just got a phonecall here in Sweden, from a man (Indian accent) claiming he called from the headquarters of Windows in California, US.
He tried to persuade me to beleive in his story. That there was a warning in our computer system and that he was going to guide me to solve this problem.
I said NO THANKS!

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